Network Consultant II - SDWAN (Versa / Fortinet)

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Position Summary We are looking for a hands-on Network Engineer with 58 years of experience to manage and support enterprise network environments across SDWAN, security, and cloud platforms. The role involves L2/L3 support, incident management, troubleshooting, and executing changes while ensuring high service availability and customer satisfaction. Key Responsibilities Provide L2 / L3 support for network and security incidents, resolving majority issues without escalationMonitor incidents and ensure timely updates to customers and stakeholdersEscalate complex issues to Engineering teams as requiredTroubleshoot and manage network hardware; coordinate replacement where neededExecute client change requests in line with CAB/ITIL processesHandle critical incidents and outages as per escalation matrixMaintain accurate ticket updates and documentationReview open tickets daily and share status with managementEnsure proper shift handoversParticipate in operations and change review callsCoordinate with 3rd party vendors for unresolved issues Technical Skills (Must Have) Strong hands-on experience in:SD-WAN (Versa / Fortinet preferred)Routing & Switching (L2/L3)FirewallsWireless (Cisco / Meraki / Aruba / Juniper Mist)Good understanding of:TCP/IP, VLANs, routing protocols (BGP, OSPF, EIGRP)VPN, IDS/IPS, SSL, network security conceptsLoad balancing (F5 / Netscaler)Experience in:Azure Networking (vNet, VPN, Virtual WAN, NSG)Monitoring tools (SolarWinds, NetFlow, IP Soft)Packet analysis tools (Wireshark) Nice to Have SDWAN: Meraki, Silver Peak, Viptela, Palo AltoBluecoat Proxy, RSA, Meraki devicesRadius/NPS administrationMulti-vendor enterprise network support Systems & Platforms Cisco routers, switches, wirelessCheckpoint / Sophos firewallsF5 / Kemp Load BalancersWindows, Linux/Unix (DNS, DHCP)Ticketing tools (ServiceNow, Jira, etc.) Behavioral Skills Strong customer communication skillsAbility to work in 24x7 environmentProactive, ownership-driven mindsetStrong troubleshooting and analytical skillsTeam player with accountability Experience & Qualification 58 years of experience in Network / Security supportRelevant certifications (CCNA, CCNP, SDWAN, Firewall) preferredITIL knowledge/certification is mandatory We are an equal opportunity employer committed to fair and ethical hiring practices. We do not charge any fees or accept any payment from candidates at any stage of the recruitment process. Sdwan, Routing and Switching, Firewall, Wireless a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Position Summary We are looking for a hands-on Network Engineer with 58 years of experience to manage and support enterprise network environments across SDWAN, security, and cloud platforms. The role involves L2/L3 support, incident management, troubleshooting, and executing changes while ensuring high service availability and customer satisfaction. Key Responsibilities Provide L2 / L3 support for network and security incidents, resolving majority issues without escalationMonitor incidents and ensure timely updates to customers and stakeholdersEscalate complex issues to Engineering teams as requiredTroubleshoot and manage network hardware; coordinate replacement where neededExecute client change requests in line with CAB/ITIL processesHandle critical incidents and outages as per escalation matrixMaintain accurate ticket updates and documentationReview open tickets daily and share status with managementEnsure proper shift handoversParticipate in operations and change review callsCoordinate with 3rd party vendors for unresolved issues Technical Skills (Must Have) Strong hands-on experience in:SD-WAN (Versa / Fortinet preferred)Routing & Switching (L2/L3)FirewallsWireless (Cisco / Meraki / Aruba / Juniper Mist)Good understanding of:TCP/IP, VLANs, routing protocols (BGP, OSPF, EIGRP)VPN, IDS/IPS, SSL, network security conceptsLoad balancing (F5 / Netscaler)Experience in:Azure Networking (vNet, VPN, Virtual WAN, NSG)Monitoring tools (SolarWinds, NetFlow, IP Soft)Packet analysis tools (Wireshark) Nice to Have SDWAN: Meraki, Silver Peak, Viptela, Palo AltoBluecoat Proxy, RSA, Meraki devicesRadius/NPS administrationMulti-vendor enterprise network support Systems & Platforms Cisco routers, switches, wirelessCheckpoint / Sophos firewallsF5 / Kemp Load BalancersWindows, Linux/Unix (DNS, DHCP)Ticketing tools (ServiceNow, Jira, etc.) Behavioral Skills Strong customer communication skillsAbility to work in 24x7 environmentProactive, ownership-driven mindsetStrong troubleshooting and analytical skillsTeam player with accountability Experience & Qualification 58 years of experience in Network / Security supportRelevant certifications (CCNA, CCNP, SDWAN, Firewall) preferredITIL knowledge/certification is man