Production Support Engineer

Top Skills Required: Support role: - Camunda, Java, GraphQL, React, Azure Need someone to be able to work a shifted schedule, sometimes weekends. Need to be able to handle escalation tickets. Client has noted many ‘fires’ can come up and they are looking for someone to be able to jump in, be available. We are seeking a skilled and proactive Production Support Developer to join our team. This role involves both development and support responsibilities, with a focus on maintaining and enhancing applications built using Camunda, Java, GraphQL, React, and Azure. The ideal candidate will be comfortable working in a fast-paced environment, handling urgent issues, and occasionally adjusting their schedule to accommodate weekend or off-hours support needs. Your Impact: • Provide ongoing support for production systems, ensuring high availability and performance. • Troubleshoot and resolve issues across the tech stack (Camunda, Java, GraphQL, React, Azure). • Collaborate with development teams to implement fixes and enhancements. • Monitor system health and proactively identify potential problems. • Participate in on-call rotations and be available for weekend or shifted schedules based on priority issues. • Document support processes and contribute to knowledge base articles. Your Skills & Experience: • Strong experience with Camunda BPM and workflow orchestration. • Proficiency in Java and backend development. • Familiarity with GraphQL APIs and query optimization. • Hands-on experience with React for frontend support and debugging. • Working knowledge of Microsoft Azure services and deployment pipelines. • Excellent problem-solving and communication skills. • Ability to work independently and manage time effectively in a support-driven environment. Preferred Qualifications: • Experience in a production support or DevOps role. • Familiarity with monitoring tools and incident management systems. • Understanding of CI/CD pipelines and agile methodologies. Work Schedule: • Flexibility to work shifted hours or weekends as needed. • Availability to respond to urgent tickets outside of standard business hours.