Padmi

ServiceNow Solutions Architect

AtlantaPosted 1 month ago
Software engineeringUnspecified
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Job Description : Lead the architectural design and roadmap for the ServiceNow platform-including ITSM, ITOM, HRSD, SecOps, CMDB, and other modules. Translate business requirements into scalable and secure technical solutions aligned with enterprise standards. Serve as the primary technical liaison for ServiceNow architecture, integrations, and data model strategy. Establish and enforce platform governance, development standards, and best practices. Oversee the configuration, customization, and deployment of ServiceNow applications. Review and validate solutions developed by internal teams and vendors to ensure adherence to architectural guidelines. Drive CMDB maturity, discovery architecture, service mapping, and data quality initiatives. Architect and guide integrations using MID Servers, APIs, web services, and data exchange frameworks. Conduct platform performance reviews and ensure system reliability, scalability, and security. Provide technical leadership, mentorship, and guidance to ServiceNow developers and administrators. Stay updated on ServiceNow releases, new capabilities, and emerging platform best practices.

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