TMS Implementation Manager

As a TMS Implementation Manager at the internal IT Application team, your role will involve being a TMS application specialist and understanding operational processes. You will also have additional responsibilities related to project management, technical writing, and continuous improvement. Your team's initiatives include supporting new customer onboardings, system implementations, process standardization, best practice proliferation, digital transformation, and more. Key Responsibilities: - Support and drive TMS implementations from requirement gathering to Go-live. - Assist in driving digital transformation efforts and creating new initiatives. - Solve operational and systemic challenges dynamically. - Document processes, provide support in training, and assist in process implementation. - Influence change with a continuous improvement mindset to identify and eliminate safety, compliance, service, and operational inefficiencies. - Evaluate tools used by operators to ensure maximum ROI. - Develop reporting tools and KPIs for enhanced business visibility. - Handle ad-hoc customer requests. Your responsibilities also include: - Leading new systems implementations and supporting existing customers with new requirements. - Performing Level 1 and 2 TMS configurations. - Technical writing of BRD, SOP, IOPs, and creation of process maps. - Training users on systems and processes. - Managing, communicating, and resolving operational, process, and systems issues. - Proactively identifying trends, process improvements, and customer needs. - Acting as a liaison for cross-functional support teams to achieve business objectives. - Creating and executing project plans across departments. - Setting measurable goals for projects and initiatives. - Tracking progress throughout projects and initiatives. Qualifications: - A graduate in engineering, computer science, or supply chain with knowledge of WMS systems. - Implementation experience on TMS systems like OTM or WMS Infor SCE, Exceed, JDA, SAP WMS, etc. - Experience with Infor WMS will be an added advantage. - Knowledge of system interfaces, DB, and SQL. - Knowledge of Supply chain Operations - Warehousing, Transportation. - Familiarity with MS Office products. - Ability to quickly learn new systems or software. - Strong communication skills, both verbal and written. - Customer-focused with a proactive and adaptive approach. - Self-driven, motivated, and organized. Maersk is committed to diversity and inclusivity in the workplace, welcoming applicants from all backgrounds. As an equal opportunities employer, Maersk values individuals based on their skills and qualifications, without discrimination. We are dedicated to supporting applicants throughout the hiring process and are open to accommodating special needs or requests. As a TMS Implementation Manager at the internal IT Application team, your role will involve being a TMS application specialist and understanding operational processes. You will also have additional responsibilities related to project management, technical writing, and continuous improvement. Your team's initiatives include supporting new customer onboardings, system implementations, process standardization, best practice proliferation, digital transformation, and more. Key Responsibilities: - Support and drive TMS implementations from requirement gathering to Go-live. - Assist in driving digital transformation efforts and creating new initiatives. - Solve operational and systemic challenges dynamically. - Document processes, provide support in training, and assist in process implementation. - Influence change with a continuous improvement mindset to identify and eliminate safety, compliance, service, and operational inefficiencies. - Evaluate tools used by operators to ensure maximum ROI. - Develop reporting tools and KPIs for enhanced business visibility. - Handle ad-hoc customer requests. Your responsibilities also include: - Leading new systems implementations and supporting existing customers with new requirements. - Performing Level 1 and 2 TMS configurations. - Technical writing of BRD, SOP, IOPs, and creation of process maps. - Training users on systems and processes. - Managing, communicating, and resolving operational, process, and systems issues. - Proactively identifying trends, process improvements, and customer needs. - Acting as a liaison for cross-functional support teams to achieve business objectives. - Creating and executing project plans across departments. - Setting measurable goals for projects and initiatives. - Tracking progress throughout projects and initiatives. Qualifications: - A graduate in engineering, computer science, or supply chain with knowledge of WMS systems. - Implementation experience on TMS systems like OTM or WMS Infor SCE, Exceed, JDA, SAP WMS, etc. - Experience with Infor WMS will be an added advantage. - Knowledge of system interfaces, DB, and SQL. - Knowledge of Supply chain Operations - Warehousin