Sap Lead

Job Role: SAP Lead - Technology Position Overview Mahindra Lifespace Developers Ltd. is hiring an experienced SAP FICO, SD, PS & Governance professional to lead SAP support operations, governance, and compliance initiatives. The role will be responsible for managing a team of SAP professionals, ensuring audit compliance, driving stakeholder and vendor coordination, and optimizing SAP-related costs while delivering stable and secure SAP operations. Location Head Office, Mumbai Reports To Head Enterprise Application Job Type Full-time Key Responsibilities SAP Operations & Support Manage overall SAP support and enhancement activities across business functions. Lead troubleshooting and resolution of critical SAP application issues. Ensure system availability, performance, and adherence to service levels. Coordinate with implementation and support partners (including Mahindra and other vendors) for issue resolution and project execution. Audit, Compliance & Security Ensure SAP systems remain compliant with internal controls and audit requirements. Support ITGC, security audits, and compliance reviews. Drive remediation of audit observations and strengthen control frameworks. Partner with internal and external auditors during audit engagements. Stakeholder & Escalation Management Act as the primary point of contact for business and stakeholders. Manage critical escalations and ensure timely resolution. Communicate risks, issues, and mitigation plans to leadership teams. Cost Optimization & Governance Identify opportunities to optimize SAP support and operational costs. Monitor vendor performance and ensure value realization from support contracts. Recommend process improvements and automation initiatives to enhance efficiency. Qualifications & Experience Educational Background Bachelors degree in Engineering, Information Technology, Computer Science, Commerce, or related discipline. SAP FICO and other relevant certifications preferred. Professional & Technical Experience 10 to 14 years of SAP experience with strong expertise in SAP FICO. Experience managing SAP support, governance functions, and audit requirements. At least 2 to 3 years of team management experience, handling SAP functional and basis consultants including modules such as FICO, SD, MM, PS and GRC (REFX preferred). Expertise in SAP Integration both upstream and downstream. Experience in managing external implementation/support partners. Knowledge of SAP controls, ITGC audits, compliance, and security audits. Experience in incident management, problem management, and troubleshooting. Leadership & Soft Skills Strong stakeholder management and communication skills. Proven escalation management capabilities. Ability to lead teams in a dynamic business environment. Strong analytical and problem-solving skills. Results-oriented with a focus on operational excellence and governance.