Product Manager & Personalization Data Platforms

Role Overview: As a Deputy Manager in Product Management at MakeMyTrip, you will be a part of the Personalization & Data Platforms team responsible for developing AI-first customer experience systems. Your focus will be on building and scaling platforms for personalization and lifecycle marketing to enhance the entire traveler journey. You will collaborate with cross-functional teams to create scalable solutions that drive measurable business impact. Key Responsibilities: - Identify high-impact problems across user lifecycle journeys and translate them into scalable product opportunities. - Define clear hypotheses, success metrics, and solution approaches based on business and user needs. - Drive rapid prototyping and validation, including AI-assisted experiences, before full-scale implementation. - Collaborate with engineering and data science teams to design systems, data flows, and production-ready solutions, balancing speed and scale. - Build and scale real-time personalization systems using data, rules, and AI/GenAI models. - Conduct experiments such as A/B tests and iterations to continuously improve outcomes. - Define frameworks to evaluate and enhance AI/GenAI outputs. - Enable internal teams through scalable tools and workflows, focusing on end-to-end execution. - Analyze performance metrics and drive improvements across conversion, engagement, and adoption. Qualification Required: - Management graduates with an engineering background from reputed/premier institutes with 2 to 4 years of experience in a product management role. Additional Details of the Company: The Personalization & Data Platforms team at MakeMyTrip is dedicated to reimagining travel experiences through data, automation, and AI technologies. With a focus on personalization and AI-first solutions, the team aims to enhance the traveler journey from inspiration to post-trip engagement. MakeMyTrip's platforms cater to millions of daily active users, making personalization a crucial aspect of their core growth strategy. By leveraging MarTech, data platforms, and AI systems, the team is committed to orchestrating innovative travel experiences at scale. Role Overview: As a Deputy Manager in Product Management at MakeMyTrip, you will be a part of the Personalization & Data Platforms team responsible for developing AI-first customer experience systems. Your focus will be on building and scaling platforms for personalization and lifecycle marketing to enhance the entire traveler journey. You will collaborate with cross-functional teams to create scalable solutions that drive measurable business impact. Key Responsibilities: - Identify high-impact problems across user lifecycle journeys and translate them into scalable product opportunities. - Define clear hypotheses, success metrics, and solution approaches based on business and user needs. - Drive rapid prototyping and validation, including AI-assisted experiences, before full-scale implementation. - Collaborate with engineering and data science teams to design systems, data flows, and production-ready solutions, balancing speed and scale. - Build and scale real-time personalization systems using data, rules, and AI/GenAI models. - Conduct experiments such as A/B tests and iterations to continuously improve outcomes. - Define frameworks to evaluate and enhance AI/GenAI outputs. - Enable internal teams through scalable tools and workflows, focusing on end-to-end execution. - Analyze performance metrics and drive improvements across conversion, engagement, and adoption. Qualification Required: - Management graduates with an engineering background from reputed/premier institutes with 2 to 4 years of experience in a product management role. Additional Details of the Company: The Personalization & Data Platforms team at MakeMyTrip is dedicated to reimagining travel experiences through data, automation, and AI technologies. With a focus on personalization and AI-first solutions, the team aims to enhance the traveler journey from inspiration to post-trip engagement. MakeMyTrip's platforms cater to millions of daily active users, making personalization a crucial aspect of their core growth strategy. By leveraging MarTech, data platforms, and AI systems, the team is committed to orchestrating innovative travel experiences at scale.