Source description
About the role
About Us As a pioneer in healthcare, Manipal Hospitals is among the top healthcare providers in India serving over 5 million patients annually. Today we stand as an integrated network with a pan-India footprint of 33 hospitals across 17 cities with 9,500 beds, and a talented pool of over 5,000 doctors and an employee strength of over 20,000. We are NABH, AAHRPP accredited and most of the hospitals in its network are NABL, ER, Blood Bank accredited and recognized for Nursing Excellence. Job Details Role: - IT Support Department: - IT No. of Openings: 5 Experience: 1+ Years of relevant experience Responsibilities: - To ensure logging of all the calls in the ITSM tool. - Respond to incoming calls from customers, clients, and other stakeholders professionally and courteously. - Collaborate with other departments to ensure effective communication flow. - Handle customer complaints or concerns and escalate to the respective department or individual. - Work in rotating shifts, including day, evenings, night and weekends. Education BCA/B.Sc (CS)/MCA/M.Sc No Work from Home For more details, please visit Salary: 250,000.00 - 350,000.00 per year Perks: - Health insurance - Leave encashment - Life insurance - Paid sick time - Provident Fund Schedule: - Night shift - Rotational shift - Weekend availability Experience: - total work: 1 year (preferred) Work Location: In person .
More at Manipal Hospitals