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About the role
Installation, maintenance and support of our enterprise business applications Migration of applications between different platforms, versions and locations Management of DBMS software such as Oracle, Microsoft SQL Server, mySQL and PostgreSQL Adhere of IT operating processes Support of our business in case of system failure according to our internal service level agreements via ServiceNow Control and coordination of our external partners and service providers in case of failure or malfunction of an application Creation and revision of documentation and troubleshooting guides Analysis and evaluation of system, database and application logs Determine ways to optimize/improve JIRA/plug-ins setup and workflows, identify where functionality can/cannot meet user requests Management and support of Atlassian JIRA and Confluence as an administrator Working Knowledge about O365 We offer 1 to 2+ years of professional experience in IT, ideally in IT Operations Experience with the maintenance and operation of applications and databases Excellent problem solving and communication skills Good knowledge of English language (B2) is obligatory Knowledge of German language is an advantag
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