JR POS Support Engineer

Job Title: Junior POS Support Engineer Experience: 01 Year Employment Type: Full-time Job Summary We are looking for a motivated Junior POS Support Engineer to join our support team. The ideal candidate should have a basic understanding of Point of Sale (POS) systems, computer hardware, networking, Windows operating systems, and SQL. Fresh graduates with relevant technical knowledge or candidates with up to 1 year of experience are encouraged to apply. Key Responsibilities Provide technical support for POS systems and business applications.Install, configure, and troubleshoot POS terminals, printers, barcode scanners, and other peripherals.Diagnose and resolve application, hardware, software, and network-related issues.Investigate application errors, perform basic root cause analysis, and coordinate with the development team for issue resolution.Execute basic SQL queries for troubleshooting, data validation, and issue analysis.Monitor application performance and ensure smooth day-to-day operations.Respond to support tickets and resolve incidents within defined SLAs.Maintain issue logs, support documentation, and knowledge base articles.Assist with software installations, upgrades, patches, and deployments.Escalate unresolved issues to senior engineers or relevant teams.Required Skills Basic knowledge of Windows operating systems. Basic knowledge of SQL, including writing simple queries and understanding database concepts. Basic understanding of computer hardware and peripherals. Basic networking knowledge (LAN, TCP/IP, IP configuration). Knowledge of application support and troubleshooting concepts. Strong analytical and problem-solving skills. Good verbal and written communication skills. Willingness to work in rotational shifts, weekends, or travel if required. Educational Qualification BTech/MCA Preferred Internship or certification in Hardware, Networking, SQL, or IT Support is an added advantage.Strong customer service attitude and eagerness to learn.Experience 01 year in IT Support, Desktop Support, POS Support, or related roles.Compensation: From 220,000.00 per year Benefits: Health insuranceWork Location: In person Job Title: Junior POS Support Engineer Experience: 01 Year Employment Type: Full-time Job Summary We are looking for a motivated Junior POS Support Engineer to join our support team. The ideal candidate should have a basic understanding of Point of Sale (POS) systems, computer hardware, networking, Windows operating systems, and SQL. Fresh graduates with relevant technical knowledge or candidates with up to 1 year of experience are encouraged to apply. Key Responsibilities Provide technical support for POS systems and business applications.Install, configure, and troubleshoot POS terminals, printers, barcode scanners, and other peripherals.Diagnose and resolve application, hardware, software, and network-related issues.Investigate application errors, perform basic root cause analysis, and coordinate with the development team for issue resolution.Execute basic SQL queries for troubleshooting, data validation, and issue analysis.Monitor application performance and ensure smooth day-to-day operations.Respond to support tickets and resolve incidents within defined SLAs.Maintain issue logs, support documentation, and knowledge base articles.Assist with software installations, upgrades, patches, and deployments.Escalate unresolved issues to senior engineers or relevant teams.Required Skills Basic knowledge of Windows operating systems. Basic knowledge of SQL, including writing simple queries and understanding database concepts. Basic understanding of computer hardware and peripherals. Basic networking knowledge (LAN, TCP/IP, IP configuration). Knowledge of application support and troubleshooting concepts. Strong analytical and problem-solving skills. Good verbal and written communication skills. Willingness to work in rotational shifts, weekends, or travel if required. Educational Qualification BTech/MCA Preferred Internship or certification in Hardware, Networking, SQL, or IT Support is an added advantage.Strong customer service attitude and eagerness to learn.Experience 01 year in IT Support, Desktop Support, POS Support, or related roles.Compensation: From 220,000.00 per year Benefits: Health insuranceWork Location: In person