Electrical Group Market Quality Professional

Handling of market feedback and warranty issues related to automobile controller system understaning of can & lin protocols frequent vendor visits for process verification at vendor for root-cause analysis of typical cases. 3g at dealer/customer location to identiy the usage pattern for actual problem understanding and trouble-shooting coordination with multiple product owners and process partners to ensure faster analysis and execution of quality improvements based on market feedback. fta approach for solving complex market issues. competitor process / design benchmarking. diagnose and resolve customer complaints. good understanding of electricals and electronic parts. good understanding circuit drawings of electrical / electronic parts and data-sheet interpretation knowledge of semi-conductor technology and pcb manufacturing processes good experience on root-cause analysis of defect related to smt & soldering processes understanding of the application of rc/lcr circuits, low pass/high pass filter circuits, clamp voltage and tvs, strong understanding of mosfet operation and packaging, failure modes, and esd/eos mechanisms. hands-on experience with lab equipment (oscilloscope, scopemeter, curve tracers for failure analysis and electrical testing knowledge of analysis tools such as sem, sam, fib, obirch and thermal imaging. familiarity with semiconductor reliability standards and qualification procedures. aec-q100, iec standards