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About the role
Business Unit Supported:Watkins Wellness Position: Salesforce IT Administrator Location: Permanent Remote, India Experience required:5+ years of experience with CRM systems, at least 3 years directly as an SFDC Admin experience. Shift:4pm-1am IST Work hours total 9 hrs (8.5 hrs working+ Half an hour meal break) Assessment Test: (based on role requirement) will be required to take a skill assessment test prior interview. CTC:As per market standards Notice period: (Immediate joiner preferred) max 15 days should be serving notice period. Job Type:Permanent Must have Broadband availability: Min 30MBPS (national service provider JIO/TATA/Airtel Hathway etc) Significant:Access to a quiet home office setting with above mentioned broadband availability and working space to accommodate two monitors +1 Laptop. (based on role requirement) Job Summary: The Salesforce Administrator is a proactive individual who can help us continually improve and enhance our Salesforce platform, gather requirements and feedback, and design scalable best practice solutions. We seek an individual with a positive understanding of the Salesforce platform who can understand both our current setup and our business objectives to quickly identify improvement areas. Primary Duties and Responsibilities Salesforce (SFDC) System Administration Day-to-day operations: troubleshooting and minor requests. Salesforce Reports and Dashboard Management. Delivery of SFDC-related projects and enhancements. Proactive system maintenance including security reviews and release updates. Participate in cross-functional teams that address issues involving CRM and business operations, and act in a consultative capacity to ensure Salesforce optimization. Document business and technical requirements. Create unit/regression/UAT test scripts. Participate in and coordinate the execution of functional unit testing, user role testing, data analysis, and integration testing. Manage timelines, schedul .