Enterprise Digital Systems Clinical Lead - Ambulatory Pathology (Beaker AP/CP)

Site: Mass General Brigham Incorporated

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Job Summary The Enterprise Digital System Clinical Lead – Ambulatory Pathology provides clinical informatics leadership for Epic systems supporting laboratory (Beaker – AP/CP) and non-laboratory clinical workflows related to pathology across ambulatory settings.

Qualifications

• Role Overview

The Enterprise Digital System Clinical Lead – Ambulatory Pathology provides clinical informatics leadership for Epic systems supporting laboratory (Beaker – AP/CP) and non-laboratory clinical workflows related to pathology across ambulatory settings . This role is responsible for ensuring safe, efficient, and standardized workflows across the full lifecycle of pathology services, including ordering, specimen collection, processing, result management, and downstream clinical workflows , spanning Epic Beaker and integrated Epic modules. The role includes ownership of highly variable and cross-setting workflows , including ambulatory and specialty diagnostic pathways, requiring coordination across clinical care teams, laboratory operations, and external partners. This position is approximately 40% informatics effort , with the remainder dedicated to clinical, academic, or research responsibilities.

Key Responsibilities

Clinical Informatics Leadership

Serve as the Epic informatics lead for Clinical and Anatomic Pathology workflows across ambulatory settings

Ensure alignment of Epic solutions with clinical best practices, patient safety standards, and regulatory requirements

Maintain awareness of Epic capabilities, system updates, and future roadmap

Workflow Design & Optimization

Lead the design, standardization, and continuous improvement of end-to-end pathology workflows , including but not limited to:

Ambulatory (Outpatient) Workflows

In-clinic point-of-care (POC) and lab-performed testing

In-clinic specimen collection with: Direct send to external laboratories (e.g., Quest, Cologuard)

Send to MGB laboratory network

Provider orders for: Lab draw encounters (phlebotomy workflows)

Future collection tied to procedures (OB, IR, OR, cardiology, etc.)

Home health / remote collection workflows

Ambulatory result management workflows , including: Critical result notification

Result routing to appropriate providers and care teams

Complex & Specialty Workflows

Design and optimization of specialized diagnostic and multi-step workflows , including: Bone marrow and hematopathology workflows

Perinatal and fetal pathology workflows

Other complex, multi-stage diagnostic pathways requiring coordination across teams

Translate clinical, operational, and regulatory needs into clearly defined functional and technical requirements

Standardize workflows across sites while accommodating necessary clinical variation

Identify and mitigate safety risks, inefficiencies, and workflow fragmentation

Strategy, Governance & Prioritization Partner with the CMIO, pathology leadership, and digital teams to: Define enterprise strategy for pathology informatics

Establish governance and prioritization frameworks across Epic initiatives

Develop and maintain a multi-year roadmap aligned with organizational goals

Stakeholder Engagement & Change Management Build strong relationships across clinicians, lab leadership, operations, and IT

Identify pain points across ambulatory workflows

Drive consensus and standardization across diverse clinical and operational environments

Lead change management efforts and partner with training teams to support adoption

Program & Project Execution Lead multidisciplinary project teams and design/build sessions

Collaborate closely with Epic application teams and digital portfolio leadership

Ensure delivery of scalable, reliable, and sustainable solutions

Quality Improvement & Innovation Use data and analytics to evaluate workflow performance and outcomes

Drive continuous improvement in lab and clinical workflows

Stay current on emerging best practices in clinical informatics and digital health

Collaboration & Thought Leadership Partner across enterprise clinical and digital domains

Contribute to informatics education, innovation, and professional development

Mentor and support informatics team members

Qualifications

• Required MD, PhD, or equivalent clinical or laboratory leadership background

• Active clinical licensure and practice

• Experience in clinical informatics and workflow optimization

• Demonstrated experience managing complex, cross-functional initiatives

• Strong understanding of pathology and laboratory workflows across care settings

• Experience with stakeholder engagement, governance, and change management

• Preferred Epic experience (Beaker or related modules); certification preferred or willingness to obtain

• Board certification or eligibility in Clinical Informatics (for physicians)

• Experience with analytics, reporting, and performance measurement

• Key Competencies Strategic mindset with strong execution capability

• Ability to manage complexity across multiple clinical environments

• Strong collaboration and consensus-building skills

• Clear and effective communicator across clinical and technical audiences

• Results-oriented and improvement-driven

• Work Environment Hybrid (remote and in-person)

• Clinical practice within an MGB-affiliated site

• Additional Job Details (if applicable)

• Remote Type Hybrid

• Work Location 399 Revolution Drive

• Scheduled Weekly Hours 16

• Employee Type Regular

• Work Shift Day (United States of America)

EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.