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About the role
Hiring: ServiceNow TC Developer ITSM/Platform (Night Shift) Location: Remote (India Offshore) Shift: Night Shift (US Hours) Contract Duration: July 2026 December 2026 (Extension Possible) We are looking for an experienced ServiceNow Technical Consultant (TC Developer) with strong expertise in ITSM and Platform Development to support a US-based client. The ideal candidate should have hands-on experience in ITSM modules, Service Catalog development, Flow Designer, and CMDB while following ITIL best practices. Required Certifications - ServiceNow Certified System Administrator (CSA) - ServiceNow Certified Application Developer (CAD) - ServiceNow CIS ITSM - ServiceNow CMDB Certification (CIS-Data Foundations/CMDB) - ServiceNow Flow Designer Certification/Micro-Certification Required Skills & Experience - 5+ years of hands-on ServiceNow development experience. - Strong experience with ITSM modules including: - Incident Management - Problem Management - Change Management - Request Management - Knowledge Management - SLA Management - Service Catalog - Experience developing and maintaining Service Catalog Items, Record Producers, and Catalog workflows. - Hands-on experience building automated workflows using Flow Designer. - Solid knowledge of CMDB, CSDM, and Service Offerings. - Experience aligning legacy custom applications to native Enterprise Service Platform (ESP) standards. - Familiarity with Architecture Support Group (ASG) routing logic is a plus. - Strong platform development skills including: - Business Rules - Script Includes - Client Scripts - UI Policies - ACLs - Scheduled Jobs - REST Integrations Solid understanding of ITIL best practices and enterprise ServiceNow implementations. Excellent communication skills and ability to work independently in a remote offshore team. .
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