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About the role
Hiring: ServiceNow TC Developer ITSM/Platform (Night Shift) Location: Remote (India Offshore) Shift: Night Shift (US Hours) Contract Duration: July 2026 December 2026 (Extension Possible) We are looking for an experienced ServiceNow Technical Consultant (TC Developer) with solid expertise in ITSM and Platform Development to support a US-based client. The ideal candidate should have hands-on experience in ITSM modules, Service Catalog development, Flow Designer, and CMDB while following ITIL best practices. Required Certifications ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow CIS ITSM ServiceNow CMDB Certification (CIS-Data Foundations/CMDB) ServiceNow Flow Designer Certification/Micro-Certification Required Skills & Experience 5+ years of hands-on ServiceNow development experience. Strong experience with ITSM modules including: Incident Management Problem Management Change Management Request Management Knowledge Management SLA Management Service Catalog Experience developing and maintaining Service Catalog Items, Record Producers, and Catalog workflows. Hands-on experience building automated workflows using Flow Designer. Robust knowledge of CMDB, CSDM, and Service Offerings. Experience aligning legacy custom applications to native Enterprise Service Platform (ESP) standards. Familiarity with Architecture Support Group (ASG) routing logic is a plus. Solid platform development skills including: Business Rules Script Includes Client Scripts UI Policies ACLs Scheduled Jobs REST Integrations Solid understanding of ITIL best practices and enterprise ServiceNow implementations. Excellent communication skills and ability to work independently in a remote offshore team. .
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