Sales Enablement and Contract Lifecycle Management Analyst

Role Overview: As an Analyst in the Insights and Enablement team at Mastercard, you will report to the Director of Services BD Insights & Enablement. Your main responsibility will involve supporting the implementation and continuous development of the Contract Lifecycle Management (CLM) platform for the Services organization. This role requires a hands-on approach and focuses on sales enablement, internal product management, and process transformation. Key Responsibilities: - Support the design, preparation, and optimization of Services contracting workflows within the CLM platform - Assist in translating business requirements into structured workflows, rules, and templates within CLM - Collaborate closely with stakeholders (Legal, Sales, Operations) to map and migrate contractual constructs into systemized processes - Participate in testing new CLM features, identify issues, validate outputs, and support remediation efforts - Utilize tools such as Ironclad, Salesforce, Signavio, CPQ, and other enablement platforms to enhance execution and efficiency - Contribute to continuous improvement initiatives focused on automation, standardization, and simplification of contracting processes - Ensure accuracy, consistency, and governance across workflows and system outputs Qualifications Required: - Strong proficiency in Excel/SQL, PowerPoint, and Word with the ability to create structured analyses, clear presentations, and professional documentation - Experience or interest in Sales Enablement, Process Transformation, or Product Management - Exposure to process mapping tools (e.g., Visio, Signavio) or workflow design concepts - Ability to work effectively in cross-functional, global teams - Strong stakeholder management skills with the ability to listen, align, and influence - Structured problem-solver with attention to detail and a bias for execution - Ability to manage multiple priorities and deliver high-quality work in a fast-paced, dynamic environment - Strong verbal and written communication skills - Proficiency in leveraging AI tools to enhance productivity, enable effective multitasking, and operate at a high pace in a demanding environment - Flexible to collaborate across global time zones Additional Company Details: Mastercard is a global technology company that powers the world's fastest payments network. They are dedicated to connecting individuals, businesses, and economies to enable secure, seamless, and accessible commerce. The Services organization at Mastercard is a key differentiator, delivering advanced solutions to help customers grow and optimize performance with speed, scale, and agility. The Insights & Enablement team within Services focuses on driving operational excellence, improving productivity through automation, delivering actionable insights, and simplifying sales workflows to enable business development teams to focus on selling effectively. Role Overview: As an Analyst in the Insights and Enablement team at Mastercard, you will report to the Director of Services BD Insights & Enablement. Your main responsibility will involve supporting the implementation and continuous development of the Contract Lifecycle Management (CLM) platform for the Services organization. This role requires a hands-on approach and focuses on sales enablement, internal product management, and process transformation. Key Responsibilities: - Support the design, preparation, and optimization of Services contracting workflows within the CLM platform - Assist in translating business requirements into structured workflows, rules, and templates within CLM - Collaborate closely with stakeholders (Legal, Sales, Operations) to map and migrate contractual constructs into systemized processes - Participate in testing new CLM features, identify issues, validate outputs, and support remediation efforts - Utilize tools such as Ironclad, Salesforce, Signavio, CPQ, and other enablement platforms to enhance execution and efficiency - Contribute to continuous improvement initiatives focused on automation, standardization, and simplification of contracting processes - Ensure accuracy, consistency, and governance across workflows and system outputs Qualifications Required: - Strong proficiency in Excel/SQL, PowerPoint, and Word with the ability to create structured analyses, clear presentations, and professional documentation - Experience or interest in Sales Enablement, Process Transformation, or Product Management - Exposure to process mapping tools (e.g., Visio, Signavio) or workflow design concepts - Ability to work effectively in cross-functional, global teams - Strong stakeholder management skills with the ability to listen, align, and influence - Structured problem-solver with attention to detail and a bias for execution - Ability to manage multiple priorities and deliver high-quality work in a fast-paced, dynamic environment - Strong verbal and written communication skills - Proficiency in leveraging AI tools to enhanc