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Mastercard

digital payments · payment networks

Senior Specialist, Product Management

MumbaiPosted 3 months ago
Product And Program ManagementSeniorFull Time; Regular
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As a Senior Specialist in Product Management at Mastercard, you will be responsible for managing strategic relationships with key clients through the Global Account Level Management (ALM) suite of solutions. Your role will involve leading the development and execution of analytical solutions across multiple customers, ensuring accurate execution of customer contract terms, and setting up testing and validation for solutions leveraged. You will collaborate with internal stakeholders, regional partners, and customers to drive the success of these solutions. Key Responsibilities: - Lead the development and execution of analytical solutions across multiple customers - Partner with the regional lead in the US to ensure accurate execution of customer contract terms - Set up testing and validation for solutions leveraged - Monitor and report on solution validity quarterly - Manage the relationship with the client on solution deployment and any impacts - Identify opportunities to scale solutions improving customer penetration - Collaborate with internal global stakeholders & regional partners - Manage multiple priorities and demands effectively Qualifications Required: - Bachelors Degree in business, finance, marketing, product management, or related field (required) - Masters Degree or equivalent work experience (preferred) - Proficiency in Python or R, Hive, Tableau, MSBI & applications, and VBA - Experience with statistical modeling and predictive analytical techniques (preferred) - Understanding of competitive offerings and industry trends - Ability to influence and motivate others to achieve objectives - Strong work ethic and mastery of time management, organization, and detail orientation - Self-starter with a track record of delivering success within a team environment In addition to the specific job role, you will also be expected to comply with Mastercard's security policies and practices. This includes ensuring the confidentiality and integrity of information accessed, reporting any suspected information security violation or breach, and completing all mandatory security trainings as per Mastercard's guidelines. As a Senior Specialist in Product Management at Mastercard, you will be responsible for managing strategic relationships with key clients through the Global Account Level Management (ALM) suite of solutions. Your role will involve leading the development and execution of analytical solutions across multiple customers, ensuring accurate execution of customer contract terms, and setting up testing and validation for solutions leveraged. You will collaborate with internal stakeholders, regional partners, and customers to drive the success of these solutions. Key Responsibilities: - Lead the development and execution of analytical solutions across multiple customers - Partner with the regional lead in the US to ensure accurate execution of customer contract terms - Set up testing and validation for solutions leveraged - Monitor and report on solution validity quarterly - Manage the relationship with the client on solution deployment and any impacts - Identify opportunities to scale solutions improving customer penetration - Collaborate with internal global stakeholders & regional partners - Manage multiple priorities and demands effectively Qualifications Required: - Bachelors Degree in business, finance, marketing, product management, or related field (required) - Masters Degree or equivalent work experience (preferred) - Proficiency in Python or R, Hive, Tableau, MSBI & applications, and VBA - Experience with statistical modeling and predictive analytical techniques (preferred) - Understanding of competitive offerings and industry trends - Ability to influence and motivate others to achieve objectives - Strong work ethic and mastery of time management, organization, and detail orientation - Self-starter with a track record of delivering success within a team environment In addition to the specific job role, you will also be expected to comply with Mastercard's security policies and practices. This includes ensuring the confidentiality and integrity of information accessed, reporting any suspected information security violation or breach, and completing all mandatory security trainings as per Mastercard's guidelines.

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