Team Lead-Quality (Noida)

Company: Masthead Technologies Pvt. Ltd. Website: Location: Noida (Sector-90) Employment Type: Full-time Job Summary We are looking for a skilled and experienced Team Lead Quality & Data to oversee quality assurance processes while driving data analysis and reporting initiatives. This role involves leading a QA/DA team, ensuring high-quality deliverables, and leveraging data insights to improve performance, processes, and business outcomes. Key Responsibilities - Lead and manage a team of Quality Analysts and Data-focused resources - Define and implement QA strategies, test plans, and quality standards - Monitor and evaluate processes/products through audits and quality checks - Analyze data to identify trends, gaps, and actionable insights - Develop and maintain dashboards, reports, and performance metrics - Collaborate with cross-functional teams (Operations, Tech, Product) for quality and data improvements - Track defects/issues, ensure documentation, and follow up on resolution - Conduct calibration sessions and ensure consistency in quality evaluations - Provide regular feedback, coaching, and training to team members - Drive continuous improvement initiatives using data-driven decision-making - Ensure timely delivery of high-quality outputs and reports Required Skills & Qualifications - Bachelors degree in Computer Science, IT, Statistics, or related field - 46 years of experience in Quality Assurance and/or Data Analysis - At least 12 years of experience in a Team Lead role - Strong understanding of QA methodologies, processes, and tools - Proficiency in data analysis tools such as Excel (advanced), SQL, or BI tools (Power BI/Tableau) - Experience with reporting, dashboards, and data visualization - Familiarity with bug tracking and project management tools (e.g., JIRA) - Robust analytical, problem-solving, and decision-making skills - Excellent communication and stakeholder management abilities You may also contact us at 9958464102 for further de .