Source description
About the role
Key Responsibilities Administer, configure, and optimize Google Workspace for all university teams, ensuring secure and seamless collaboration Administer, configure, and optimize Slack and its allied apps to enhance communication and cross-functional productivity Drive adoption and best practices across diverse verticals including campus operations, education, skilling, and industry partnerships Design and deliver onboarding programs, training sessions, and tailored workshops for various user groups Develop user-friendly documentation, guides, and SOPs aligned to real workflows Lead workflow automation projects using Google Apps Script, Slack integrations, or similar tools to reduce manual tasks Monitor usage analytics and provide proactive support and creative engagement strategies to underutilized teams Serve as domain expert and technical escalation point , resolving issues swiftly and enabling self-service for users Coordinate with Google and Slack vendors/partners for advanced troubleshooting, integrations, or customizations Ensure security, compliance, and audit readiness of platforms across all departments
More at Medhavi Skills University