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About the role
As an IT Technologist at Medtronic, you will play a pivotal role in designing and implementing complex Hyperautomation & AI solutions leveraging multiple capabilities such as Artificial Intelligence (AI/ML), Generative AI, Agentic AI, Intelligent Process Automation (IPA), Robotic Process Automation (RPA), Process Mining, and no-code automation. Your extensive experience and deep understanding will drive the success of projects and contribute to the overall IT strategy of the organization. You will be a senior member of the technology team responsible for shaping and executing the organization's strategy, ensuring business processes are automated across various functions. Key Responsibilities: - Design, develop, and deploy AI-powered experiences using Glean across enterprise use cases such as search, Q&A, copilots, summarization, and insights. - Configure and extend Glean internal components including Glean Connectors, Search & Retrieval frameworks, Prompt Library & Prompt Engineering, Glean Apps/Actions/Workflows, Knowledge Graph & Metadata configurations, user roles, access controls, and security configurations. - Troubleshoot, optimize, and enhance Glean-based AI solutions for performance, accuracy, and user experience. - Build agentic and workflow-driven AI solutions combining Glean with automation platforms (RPA, APIs, scripts) and develop decision + execution flows where Glean acts as the intelligence layer. - Write clean, maintainable, and testable code using modern development practices, develop integrations using APIs, webhooks, and SDKs, support CI/CD, configuration management, and environment promotion. - Ensure solutions meet enterprise standards for auditability, compliance, and reliability, participate in UAT sessions, gather stakeholder feedback, and offer suitable solutions with the highest level of performance and quality. Qualification Required: - 4+ years of experience or Advanced Degree with a minimum of 2 years in Computer Science, Data Science, Business Analytics, or related field. - Strong programming experience in Python, JavaScript, or similar enterprise languages. - Solid understanding of REST APIs, JSON, OAuth, authentication & authorization, and experience in working in enterprise IT environments with security and compliance constraints. - Deep technical knowledge in Hyperautomation & AI technologies such as AI, RPA within platforms like UI Path, Automation Anywhere, Databricks, Snowflake, and Cloud computing. - Continuous learning mindset, commitment to staying updated with the latest advancements in AI technologies, tools, and methodologies. At Medtronic, we believe in fostering a diverse and inclusive culture where everyone can thrive. Our commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic. We are dedicated to creating an inclusive culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. Join us for a career in IT that changes lives and be a part of an industry leader in medical technology and healthcare solutions. As an IT Technologist at Medtronic, you will play a pivotal role in designing and implementing complex Hyperautomation & AI solutions leveraging multiple capabilities such as Artificial Intelligence (AI/ML), Generative AI, Agentic AI, Intelligent Process Automation (IPA), Robotic Process Automation (RPA), Process Mining, and no-code automation. Your extensive experience and deep understanding will drive the success of projects and contribute to the overall IT strategy of the organization. You will be a senior member of the technology team responsible for shaping and executing the organization's strategy, ensuring business processes are automated across various functions. Key Responsibilities: - Design, develop, and deploy AI-powered experiences using Glean across enterprise use cases such as search, Q&A, copilots, summarization, and insights. - Configure and extend Glean internal components including Glean Connectors, Search & Retrieval frameworks, Prompt Library & Prompt Engineering, Glean Apps/Actions/Workflows, Knowledge Graph & Metadata configurations, user roles, access controls, and security configurations. - Troubleshoot, optimize, and enhance Glean-based AI solutions for performance, accuracy, and user experience. - Build agentic and workflow-driven AI solutions combining Glean with automation platforms (RPA, APIs, scripts) and develop decision + execution flows where Glean acts as the intelligence layer. - Write clean, maintainable, and testable code using modern development practices, develop integrations using APIs, webhooks, and SDKs, support CI/CD, configuration management, and environment promotion. - Ensure solutions meet enterprise standards for auditability, compliance, and reliability, participate in UAT sessions, gather stakeholder feedback, and offer suitable solutions with the highest level of performance and
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