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About the role
Work Your Magic with us Ready to explore, break barriers, and discover more We know youve got big plans - so do we Our colleagues across the globe love innovating with science and technology to enrich peoples lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimageable with us. Your Role: Who you are Collaborate with stakeholders to gather requirements and translate them into technical specifications. Ensure compliance with ServiceNow best practices and guidelines. Provide technical guidance and mentorship to junior developers and team members. Stay updated with the latest ServiceNow features and enhancements and recommend improvements to existing systems. Participate in code reviews and ensure quality standards are met. ITSM, ITOM, HRSD, IRM, CSM, App Engine, Automation Engine and other modules knowledge will be an additional advantage. Minimum of 7 years of experience in IT service management and architecture. Proven experience in establishing and maintaining governance and best practices for Multi ServiceNow environments. Proven design and solution experience on the platform for at least 2 major implementations Robust knowledge of ServiceNow platform architecture, CSDM data model, and development tools (Studio, Flow Designer, Automation Engine etc.). Experience with Agile and DevOps methodologies. Excellent communication, leadership, and stakeholder management skills. Robust analytical and problem-solving abilities, with the ability to manage and prioritize multiple initiatives simultaneously. Working experience in GxP setting is a plus Relevant ServiceNow certifications preferably CSA, CAD and CIS-ITSM Leadership abilities to drive team success and project delivery. What we offer:We are curious minds .
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