Padmi
Merck Sharp & Dohme logo
Merck Sharp & Dohme

oncology medicines · vaccines

Specialist, Business Analyst Content Workflow & Platform Enablement (Adobe

HyderabadPosted 1 month ago
Computer Systems AnalysisSeniorFull Time; Regular
Apply at Merck Sharp & Dohme

Opens the source posting on shine.com

Source description

About the role

View original

This job is with MSD, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Job Description Specialist, Business Analyst - Content Workflow & Platform Enablement (Adobe Workfront) The Opportunity Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve recent milestones in global healthcare. Be part of an organization driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats. Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company's IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy. A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers. About Digital Human Health (DHH) Digital Human Health (DHH) connects technology, data, and people to enable and accelerate Human Health business across global markets. DHH supports commercial and medical teams by delivering customer-centric digital platforms, data capabilities, and technology-enabled operating models that enable flexible go-to-market approaches, actionable insights, and personalized customer experiences in a regulated environment. Within DHH, Content Enablement & Execution focuses on improving how content is planned, created, reviewed, delivered, and reused-driving speed, quality, compliance-by-design, and scalable omnichannel execution. Role Purpose Own analysis and redesign of US content creation and development workflows, translating business needs into scalable process models and Workfront-enabled solutions that improve visibility, cycle time, accountability, and adoption. Scope of Ownership & Adjacent Responsibilities Drive end-to-end workflow analysis (intake production milestones approvals/handoffs) and define future-state models. Translate workflow needs into requirements, user stories, and acceptance criteria that enable reliable platform configuration and delivery. Partner with US Marketing/Creative/Agencies and IT teams to align operating models and change adoption. Support metrics definition (throughput, cycle time, workload) and ensure reporting needs are embedded in designs. Key Responsibilities Content Creation & Development Process Analysis Analyze current-state US content creation and development workflows including intake, briefing, reviews, approvals, handoffs, and milestones. Assess execution within Adobe Workfront and connected tools; identify pain points, inefficiencies, and simplification opportunities. Define future-state process models to improve visibility, cycle time, accountability, and scalability; document roles and governance. Business Requirements & Workflow Definition Elicit, document, and manage business requirements for content workflows, templates, intake forms, and automation within Workfront and related platforms. Translate needs into functional requirements, user stories, and acceptance criteria. Create and maintain process flows, workflow diagrams, data definitions, and business rules accessible to technical and non-technical stakeholders. Stakeholder Partnership Act as liaison between US Marketing, Creative, Agencies, Compliance partners (as applicable), and IT teams. Facilitate workshops and working sessions to align stakeholders on workflow changes, priorities, and success measures. Support adoption by communicating process updates, usage expectations, and day-to-day impacts. Agile Delivery Support Collaborate with product owners and delivery teams to refine and prioritize backlogs for workflow and Workfront enhancements. Support sprint planning/refinement by ensuring requirements are clear, testable, and implementation-ready. Validate delivered configurations/features against requirements and business expectations. Operational Readiness & Adoption Contribute to user guidance, training materials, and reference documentation for .

One address, no account. We’ll tell you when matching roles go live.

More at Merck Sharp & Dohme

Related open roles

View all roles