Source description
About the role
About Metaforms
Market research runs on 30-year-old survey platforms and armies of specialists hand-coding questionnaires in proprietary languages. Metaforms is the agent layer that does that work. Every survey is a program — full of skip logic, piping, quotas, and loops — and a single wrong number in a client report is unrecoverable. Our AI agents write production survey code, QA live deployments, process and clean large structured datasets, configure analysis, and generate client-ready reports, so agencies like Dynata, Savanta, and Borderless Access ship more projects with far less friction.
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1,000+ surveys processed monthly
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Serving Fortune 500 companies across the globe
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Rapid month-over-month growth
We’re Series A funded and scaling fast, aggressively growing our AI engineering team to build the next generation of production-grade AI agent systems.
THE Role
We’re hiring a Senior AI Engineer to own the design, development, and continuous improvement of the AI agent systems that power modern research operations.
This is a high-ownership, high-impact role at the intersection of applied AI and systems engineering. You’ll work on genuinely hard problems: agent reliability at scale, long-context handling, cascading error mitigation, and evaluation infrastructure — like codegen agents that write in proprietary DSLs, computer-use agents that QA live deployments, data agents that clean tabular exports and configure multi-step analysis, and evals for outputs where “correct” is genuinely ambiguous. And you’ll do it on a team that ships fast and treats quality as non-negotiable.
What You’ll OWN
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AGENT HARNESS AND ARCHITECTURE
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Own the agent harness our production agents run on — the loop where agents plan, use tools, check their work, and recover from failures
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Lead research and implementation for long-context handling and cascading-error challenges in multi-step agent pipelines
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Drive context engineering strategy and experimentation frameworks across the team
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EVALUATION AND PRODUCTION MONITORING
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Define structured rubrics for evaluating AI outputs on nuanced, ambiguous research tasks
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Build continuous monitoring, tracing, and failure-mode analysis for agents in production — including the loop that turns production failures into test cases
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Create tooling that lets domain experts refine and evolve the skill files, eval sets, and knowledge bases our agents consume
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RELIABILITY FOR HIGH-STAKES OUTPUTS
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Build eval suites — regression sets, golden datasets, LLM-as-judge pipelines — that catch regressions before deploy
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Develop evaluation datasets for DSLs, structured data transforms, and computed outputs to systematically find and close model weaknesses
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Design human-in-the-loop and review workflows for outputs where a single wrong number in a client report is unrecoverable
What We’re Looking FOR
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MUST-HAVE
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Built and operated agentic systems in production — multi-step pipelines, tool use, codegen, computer-use, or data and reporting agents — not just prototypes
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4+ years of engineering experience, with at least 1 year focused on LLM/agent systems in production
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Deep hands-on experience with frontier model APIs (Anthropic, OpenAI, Gemini), evaluation frameworks, and AI system optimization
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Strong Python skills; Go or TypeScript a plus
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Solid grasp of context engineering and evaluation methodology
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Strong instincts for debugging complex, non-deterministic system failures
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High ownership: you drive problems to resolution independently and pull others in when it matters
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NICE TO HAVE
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Experience with LLM observability and eval tooling (Braintrust, Langfuse, LangSmith, Weave, promptfoo, or in-house equivalents)
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Background in semantic parsing, DSLs, or structured-output generation
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Prior work on computer-use or browser agents
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Experience with human-in-the-loop agent workflows where proposals are reviewed before apply, or agents over large structured datasets
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WHY METAFORMS
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Work at the frontier of production AI: systems handling 1,000+ research projects a month, with the reliability bar that implies
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A small, senior team where your decisions carry real architectural weight
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Zero-bureaucracy culture: high autonomy, fast feedback loops, direct access to leadership
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Well-funded and financially stable, with a clear roadmap and the runway to execute on it
Benefits
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Full family health insurance
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$1,000 USD annual learning and development budget
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Dedicated mentor and coaching support
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Free snacks and dinner at the office
More at Metaforms
