Source description
About the role
Primary -> Technology | IT Technical Support Activities|Second Line Support | 1 - Aware,Primary -> Process | Asset and Configurtaion managment process | 3 - Experienced,Primary -> Process | ITIL and IT Operations | 3 - Experienced,Secondary -> Technology | IT Technical Support Activities|Second Line Support | 1 - Aware,Secondary -> Technology | IT Service Management|Setting SLAs | 2 - Knowledgeable,Secondary -> Behavioral | Aptitude|People skills | 2 - Knowledgeable
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