Source description
About the role
Primary -> Behavioral | Aptitude|Tasks Related Skills | 1 - Aware,Primary -> Process | IT Operation Management/Process | 3 - Experienced,Secondary -> Behavioral | Aptitude|Tasks Related Skills | 1 - Aware,Secondary -> Functional | IT Change Management|Reviewing and Closing of Requests for Change (RFCs) | 2 - Knowledgeable,Secondary -> Technology | Usage of ITSM tools | IT Service Management|Service Desk | 2 - Knowledgeable
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