Associate - Service Desk

Provide technical support and assistance to customers via phone, email, or chat. Troubleshoot and resolve complex technical issues in a timely and professional manner. Document customer interactions and resolutions in a clear and concise manner. Collaborate with internal teams to resolve customer complaints and concerns. Stay up-to-date with new technologies and products to improve customer support. Analyze customer feedback and suggest improvements to processes and procedures. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.