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Education Qualification : Engineer - B.E / B.Tech / MCA Skills : Primary -> Technology | Automated Unit Testing | Any Tool | 4 - Advanced Primary -> Technology | Programming Concepts | Object Oriented Programming (OOPS) | 4 - Advanced Secondary -> Technology | Database Query Tools / Languages | PL/SQL | 4 - Advanced Secondary -> Technology | DevOps Activities | Continuous Integration | 4 - Advanced Tertiary -> Technology | Code Analysis Tools / Software | SonarQube | 3 - Experienced Tertiary -> Behavioral | Aptitude | Thinking / Cognitive Skills | 3 - Experienced Tertiary -> Technology | DevOps Activities | Continuous Deployment | 4 - Advanced Details: 1. Ensure Availability of all Systems @ 99.9% (HRIS, HireCraft, MDJ, MicroShare). 2. Ensure SLA Compliance @ 95% Carry out RCA For P1 Incidents are recorded and documented. 3. Ensure 100% compliance to Change Management Process. 4. Ensure vendors deliver work contracted with zero variance of cost and 5. Ensure OLAs are in place with internal stakeholders/support SMEs and SLAs are in place with service partners to deliver agreed SLAs. 6. Identify to Business Improvement initiatives through problem Management to prevent common SRs/Incidents . 7. Identify to Business Improvement initiatives in line with business needs and develop plan to deliver. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.