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Education Qualification : Engineer - B.E / B.Tech / MCA Skills : Primary -> Technology | Automated Unit Testing | Any Tool | 4 - Advanced Primary -> Technology | Programming Concepts | Object Oriented Programming (OOPS) | 4 - Advanced Secondary -> Technology | Database Query Tools / Languages | PL/SQL | 4 - Advanced Secondary -> Technology | DevOps Activities | Continuous Integration | 4 - Advanced Tertiary -> Technology | Code Analysis Tools / Software | SonarQube | 3 - Experienced Tertiary -> Behavioral | Aptitude | Thinking / Cognitive Skills | 3 - Experienced Tertiary -> Technology | DevOps Activities | Continuous Deployment | 4 - Advanced Details: 1. Ensure Availability of all Systems @ 99.9% (HRIS, HireCraft, MDJ, MicroShare). 2. Ensure SLA Compliance @ 95% Carry out RCA For P1 Incidents are recorded and documented. 3. Ensure 100% compliance to Change Management Process. 4. Ensure vendors deliver work contracted with zero variance of cost and andlt; 2% schedule variance. 5. Ensure OLAs are in place with internal stakeholders/support SMEs and SLAs are in place with service partners to deliver agreed SLAs. 6. Identify to Business Improvement initiatives through problem Management to prevent common SRs/Incidents . 7. Identify to Business Improvement initiatives in line with business needs and develop plan to deliver. Education Qualification : Engineer - B.E / B.Tech / MCA Skills : Primary -> Technology | Automated Unit Testing | Any Tool | 4 - Advanced Primary -> Technology | Programming Concepts | Object Oriented Programming (OOPS) | 4 - Advanced Secondary -> Technology | Database Query Tools / Languages | PL/SQL | 4 - Advanced Secondary -> Technology | DevOps Activities | Continuous Integration | 4 - Advanced Tertiary -> Technology | Code Analysis Tools / Software | SonarQube | 3 - Experienced Tertiary -> Behavioral | Aptitude | Thinking / Cognitive Skills | 3 - Experienced Tertiary -> Technology | DevOps Activities | Continuous Deployment | 4 - Advanced Details: 1. Ensure Availability of all Systems @ 99.9% (HRIS, HireCraft, MDJ, MicroShare). 2. Ensure SLA Compliance @ 95% Carry out RCA For P1 Incidents are recorded and documented. 3. Ensure 100% compliance to Change Management Process. 4. Ensure vendors deliver work contracted with zero variance of cost and andlt; 2% schedule variance. 5. Ensure OLAs are in place with internal stakeholders/support SMEs and SLAs are in place with service partners to deliver agreed SLAs. 6. Identify to Business Improvement initiatives through problem Management to prevent common SRs/Incidents . 7. Identify to Business Improvement initiatives in line with business needs and develop plan to deliver. IND-KA-Bengaluru-BTPCitrine-ML 05-Sep-2025 Education Qualification : Engineer - B.E / B.Tech / MCA Skills : Primary -> Technology | Automated Unit Testing | Any Tool | 4 - Advanced Primary -> Technology | Programming Concepts | Object Oriented Programming (OOPS) | 4 - Advanced Secondary -> Technology | Database Query Tools / Languages | PL/S... Education Qualification : Engineer - B.E / B.Tech / MCA Skills : Primary -> Technology | Automated Unit Testing | Any... Education Qualification : Engineer - B.E / B.Tech / MCA Skills : Primary -> Technology | Automated Unit Testing | Any Tool | 4 - Advanced Primary -> T... Primary -> Technology | Automated Unit Testing | Any Tool | 4 - Advanced ,Primary -> Technology | Programming Concepts | Object Oriented Programming (OOPS) | 4 - Advanced ,Secondary -> Technology | Database Query Tools / Languages | PL/SQL | 4 - Advanced ,Secondary -> Technology | DevOps Activities | Continuous Integration | 4 - Advanced ,Tertiary -> Technology | Code Analysis Tools / Software | SonarQube | 3 - Experienced,Tertiary -> Behavioral | Aptitude | Thinking / Cognitive Skills | 3 - Experienced,Tertiary -> Technology | DevOps Activities | Continuous Deployment | 4 - Advanced