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Primary -> Technology | ITIL - Incident Management | 3 - Experienced,Primary -> Behavioral | Aptitude|Tasks Related Skills | 1 - Aware,Primary -> Functional | IT Operation Management/Process | 2 - Knowledgeable,Secondary -> Process | IT Service Management|Service Desk | 1 - Aware,Secondary -> Behavioral | Aptitude|Tasks Related Skills | 1 - Aware,Secondary -> Behavioral | Microland Skills|Customer Centricity | 3 - Experienced,Secondary -> Behavioral | Aptitude|Data Related Skills | 2 - Knowledgeable
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