Senior Associate - Service Desk ( SD1 )

Manage and resolve customer complaints professionally and promptly. Provide exceptional customer service through various channels, including phone, email, and chat. Troubleshoot and resolve technical issues efficiently. Collaborate with internal teams to improve service quality and efficiency. Develop and implement process improvements to enhance customer experience. Analyze customer feedback and suggest changes to processes or procedures. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.