Senior Tech Specialist - Service Desk

Provide technical support and assistance to customers via phone, email, or chat. Troubleshoot and resolve complex technical issues efficiently. Collaborate with internal teams to resolve customer complaints and concerns. Develop and maintain technical documentation and knowledge base articles. Analyze and report on customer feedback and suggest improvements. Participate in training and development programs to enhance skills and knowledge. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.