Sr Technical Architect -ServiceNow (SNB)

Primary -> Technology | Strategic Platform Leadership Architect complex ServiceNow implementations across business units. Drive scalability__ governance__ and best practices. Align solutions with enterprise architecture and digital transformation goals | 5 - Expert,Primary -> Technology |Expert ServiceNow skills: ITSM__ CMDB__ ITOM__ SecOps__ HRSD__ CSM__ GRC__ IRM__ App Engine. Proficient in Scoped Apps__ Flow Designer__ Service Portal__ Virtual Agent__ Performance Analytics__ Predictive Intelligence__ and platform architecture | 4 - Advanced ,Primary -> Technology | Design and oversee the technical architecture of enterprise-grade solutions__ ensuring they are scalable__ secure__ sustainable__ and aligned with business goals. | 5 - Expert,Secondary -> Technology | DevOps and CI/CD: ServiceNow DevOps__ ATF__ Git; Define Branching Strategies__ Peer Review Standards__ Automated Testing; Lead Upgrades__ Clone Mgmt and Performance Optimization | 2 - Knowledgeable,Secondary -> Technology | Security and Risk: RBAC__ ACLs__ Encryption__ Secure Data Flows; Compliance (HIPAA__ GDPR__ SOX); Risk Assessments; Lead Architecture Reviews__ Design Boards; Create HLD/LLD and Data Flow Diagrams; Approve Features and Integrations | 3 - Experienced,Secondary -> Technology | Integration and Data Architecture: REST/SOAP/GraphQL APIs__ IntegrationHub__ MID Server; External Platforms (MuleSoft__ Azure Logic Apps); Data Flows for SAP__ Salesforce__ Workday; CMDB and Asset Data Models | 4 - Advanced ,Secondary -> Technology | Leadership and Stakeholder Mgmt: Communicate Complex Solutions to Technical/Non-Technical Audiences; Lead Architecture Decisions; Mentor Teams; Manage Client Expectations__ Risks and Technical Debt | 2 - Knowledgeable