Principal Lead TPM

As a Principal Lead Technical Program Manager at Windows Servicing and Delivery (WSD) organization, your role involves developing and operating a massive at-scale service to protect customers and Microsoft cloud infrastructure. You will lead a high performing team focused on enhancing platform reliability, addressing customer reported issues, building data insights, and developing features to support new scenarios and devices within the Windows ecosystem. Your responsibilities include: - Attracting, leading, developing, and retaining top talent - Defining team culture and integrating AI-enabled tools, automation, and data-driven insights - Driving the long-term vision, strategy, and roadmap for product portfolio - Collaborating with cross-functional teams and senior leadership to deliver high-impact business outcomes - Implementing efficiency and quality into engineering processes - Fostering effective partnerships across the company and aligning common goals - Using data to influence decisions and setting engineering priorities based on a deep understanding of the Windows ecosystem and customer scenarios Qualifications Required: - Bachelor's Degree AND 12+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience - 2+ years of project or people management experience - 3+ years of experience managing cross-functional and/or cross-team projects - Demonstrated ability to build trust, handle critical situations, learn and apply learning for improved business outcomes, and lead with a growth mindset - Proven track record of deep technical expertise and delivering cloud-scale technologies Preferred Qualifications: - Bachelor's Degree AND 12+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience - 4+ years of people management experience - 5+ years of experience managing cross-functional and/or cross-team projects - 1+ years of experience reading and/or writing code (e.g., sample documentation, product demos) If you are passionate, creative, driven, agile, and have a desire to learn new complex technical areas, and if you thrive on solving tough problems and are motivated by customer impact, we encourage you to apply for this role. Microsoft values respect, integrity, and accountability, and aims to create a culture of inclusion where everyone can thrive. As a Principal Lead Technical Program Manager at Windows Servicing and Delivery (WSD) organization, your role involves developing and operating a massive at-scale service to protect customers and Microsoft cloud infrastructure. You will lead a high performing team focused on enhancing platform reliability, addressing customer reported issues, building data insights, and developing features to support new scenarios and devices within the Windows ecosystem. Your responsibilities include: - Attracting, leading, developing, and retaining top talent - Defining team culture and integrating AI-enabled tools, automation, and data-driven insights - Driving the long-term vision, strategy, and roadmap for product portfolio - Collaborating with cross-functional teams and senior leadership to deliver high-impact business outcomes - Implementing efficiency and quality into engineering processes - Fostering effective partnerships across the company and aligning common goals - Using data to influence decisions and setting engineering priorities based on a deep understanding of the Windows ecosystem and customer scenarios Qualifications Required: - Bachelor's Degree AND 12+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience - 2+ years of project or people management experience - 3+ years of experience managing cross-functional and/or cross-team projects - Demonstrated ability to build trust, handle critical situations, learn and apply learning for improved business outcomes, and lead with a growth mindset - Proven track record of deep technical expertise and delivering cloud-scale technologies Preferred Qualifications: - Bachelor's Degree AND 12+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience - 4+ years of people management experience - 5+ years of experience managing cross-functional and/or cross-team projects - 1+ years of experience reading and/or writing code (e.g., sample documentation, product demos) If you are passionate, creative, driven, agile, and have a desire to learn new complex technical areas, and if you thrive on solving tough problems and are motivated by customer impact, we encourage you to apply for this role. Microsoft values respect, integrity, and accountability, and aims to create a culture of inclusion where everyone can thrive.