Senior Technical Program Manager

You will partner with Software Engineering, Data Scientists, Designers, and SMEs to design complex technical solutions across feature areas. You'll also give key stakeholders data-driven recommendations based on identified risks. You'll define success criteria and create relationships for implementing multiple feature areas for highly complex cross-functional projects. You'll coordinate and ensure alignment across the business. You will deliver on roadmap for multiple feature groups across divisions, track project schedules, drive development of staging and implementation plans, and lead governance programs. You will drive continuous improvements by validating use cases and writing test cases from scratch. You'll also provide expertise needed for departments to collect performance metrics, lead customer support, and define and lead direct customer engagements. Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience. 2+ years of experience managing cross-functional and/or cross-team projects. Bachelor's Degree AND 8+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience. 6+ years of experience managing cross-functional and/or cross-team projects. 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).