Technical Support Engineer (Data & AI - Azure Database for MySQL, and PostgreSQL) - Korean Speaker

Response and Resolution: You own, investigate and solve customer technical issues. You collaborate within and across teams, leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience o OR 3+ years of technical support, technical consulting experience, or information technology experience Japanese Language: fluent in reading, writing and speaking. English Language: confident in reading and writing; moderate spoken English skills Korean Language: fluent in reading, writing and speaking. Ability to handle high-severity incidents Strong SQL skills, with hands-on experience in MySQL and PostgreSQL. Experience troubleshooting MySQL / PostgreSQL issues — performance and query tuning, locking/blocking, indexing, replication, and backup/restore. Solid understanding of core database concepts (transactions, replication, high availability).