Tally Support

Location: Surat, Gujarat (Surat) Company: gseven computer business pvt ltd Experience: 2-3 Years Description: We are looking for a smart, motivated, and customer-focused individual to join our team as a Tally Support & Sales Executive. The primary role is to provide support to existing Tally customers by resolving day-to-day issues and coordinating with Tally support whenever required. The candidate will also build relationships with business owners, Chartered Accountants, and organizations to generate business opportunities. Key Responsibilities: Provide support to Tally users through phone, remote access, and client visits.Troubleshoot common Tally issues such as:Reports not generatingData synchronization issuesTally performance or hanging issuesExcel import/export and mapping issuesTDL installation and configurationPrinting and voucher-related issuesUser access and configuration issuesCoordinate with Tally Care and technical teams for issue resolution.Train customers on basic Tally features and best practices.Build strong relationships with existing customers.Identify upselling opportunities for Tally licenses, renewals, cloud services, and add-ons.Visit clients whenever required for support or business discussions. Skills Required: Good knowledge of Tally Accounting Software (preferred).Basic understanding of accounting, GST, and business processes.Strong troubleshooting and problem-solving skills.Good communication skills in Gujarati, Hindi, and English.Customer-friendly attitude and willingness to learn.Ability to work independently and manage client relationships. Qualification: B.Com, BBA, BCA, M.Com, or equivalent.Tally knowledge or certification preferred. Location: Surat, Gujarat (Surat) Company: gseven computer business pvt ltd Experience: 2-3 Years Description: We are looking for a smart, motivated, and customer-focused individual to join our team as a Tally Support & Sales Executive. The primary role is to provide support to existing Tally customers by resolving day-to-day issues and coordinating with Tally support whenever required. The candidate will also build relationships with business owners, Chartered Accountants, and organizations to generate business opportunities. Key Responsibilities: Provide support to Tally users through phone, remote access, and client visits.Troubleshoot common Tally issues such as:Reports not generatingData synchronization issuesTally performance or hanging issuesExcel import/export and mapping issuesTDL installation and configurationPrinting and voucher-related issuesUser access and configuration issuesCoordinate with Tally Care and technical teams for issue resolution.Train customers on basic Tally features and best practices.Build strong relationships with existing customers.Identify upselling opportunities for Tally licenses, renewals, cloud services, and add-ons.Visit clients whenever required for support or business discussions. Skills Required: Good knowledge of Tally Accounting Software (preferred).Basic understanding of accounting, GST, and business processes.Strong troubleshooting and problem-solving skills.Good communication skills in Gujarati, Hindi, and English.Customer-friendly attitude and willingness to learn.Ability to work independently and manage client relationships. Qualification: B.Com, BBA, BCA, M.Com, or equivalent.Tally knowledge or certification preferred.