Support Engineer

Job Opportunity: L2 Support Engineer (Multiple Positions) Location: Bangalore-Remote Start Date: ASAP (within 2–3 weeks) Type: 24x7 L2 Support Salary: Open to discuss We are hiring L2 Support Engineers to join our dynamic IT team. We have openings for: Junior Engineers: 2–3 years of experience Lead Engineer: 5+ years of experience Key Skills & Requirements: -Hands-on experience with TeMIP, UCA, UOC -Experience in 24/7 IT system production support -Minimum 3 years as L2 support engineer -Strong understanding of ITIL processes -2–5 years of experience in solution support -Experience working in a Linux environment -Proficient in shell scripting -Good experience with HPE vTeMIP / UOC / UCA products to troubleshoot issues -Able to perform application monitoring, create health check reports, and log issues in the ticketing system -Strong written and verbal business communication skills -Ability to communicate effectively with customers and L2 support teams and track ticket closure -Willingness to ramp up on products used in the solution Mandatory: Availability to work in 24/7 shifts If you are passionate about IT support and ready to take ownership in a high-impact environment, we'd love to hear from you. Apply Now to be part of our team!