Associate Azure Cloud Consultant

Role overview We are a Microsoft Solutions Partner and managed services provider. As an Azure Associate Consultant, you will manage and support Azure cloud infrastructure environments for multiple clients simultaneously. Your work spans virtual machines, networking, storage, backup, disaster recovery, and Windows Server infrastructure running on Azure. This is not a single-client internal IT role. You manage several client environments in parallel, own your tickets end to end, and are expected to proactively monitor and flag issues before clients notice them. You will work alongside a delivery team and report to the Services Manager. Roles and responsibilities Manage and support Azure infrastructure across client environments — virtual machines, availability sets, disks, snapshots, and resource groups Administer Azure networking — VNets, subnets, NSGs, VPN gateways, peering, DNS, and Azure Firewall Manage Azure Backup and Azure Site Recovery (ASR) — configure backup policies, monitor jobs, test recovery, and handle restore requests Administer Azure Virtual Desktop (AVD) — host pools, session hosts, application groups, and user access Manage Windows Server environments on Azure — installation, configuration, patching, and troubleshooting Administer Active Directory (AD DS) — user and group management, OUs, GPOs, DNS, DHCP, and replication health Monitor Azure resource health, performance metrics, and alerts — respond to incidents and perform root cause analysis Use PowerShell and Azure CLI to automate routine administrative tasks and generate client reports Prepare monthly managed services reports covering resource health, backup status, incidents, and recommendations Maintain SOPs, runbooks, and client-specific documentation for all managed environments Must have 2–4 years of hands-on Azure infrastructure experience Azure compute — VM deployment, sizing, availability sets, scale sets, and troubleshooting Azure networking — VNets, NSGs, VPN gateways, DNS, load balancers, and basic firewall configuration Azure Backup and Azure Site Recovery — policy configuration, monitoring, and restore operations Windows Server administration — installation, patching, roles and features, event log analysis Active Directory (AD DS) — users, groups, OUs, GPOs, DNS, DHCP, and replication PowerShell — must be comfortable writing and adapting scripts for Azure resource management and reporting At least one active Microsoft certification — AZ-104 strongly preferred; AZ-900 with AZ-104 in progress acceptable Good written and spoken English — you will communicate directly with clients on incidents and monthly reports Good to Have Azure Virtual Desktop (AVD) — host pool management, FSLogix, and session host troubleshooting Azure Monitor and Log Analytics — alert rules, dashboards, and query basics Microsoft Entra Connect (AAD Connect) — hybrid identity sync and basic troubleshooting Azure Storage — blob, file shares, and lifecycle management Basic understanding of SQL Server on Azure — managed instances or IaaS SQL Linux server administration basics What we are not looking for Candidates with only theoretical or certification-level Azure knowledge and no hands-on production environment experience Profiles from single large enterprise internal IT environments with no multi-client or consulting exposure Anyone who treats monitoring as someone else's job — proactive alerting and incident ownership is core to this role What good looks like beyond the tech Monitors client environments proactively — catches backup failures, VM performance degradation, or replication lag before the client raises a ticket Communicates clearly on incidents — updates clients with what happened, what was done, and what was put in place to prevent recurrence Documents everything — runbooks, incident RCAs, and monthly reports are delivered on time and are genuinely useful Manages multiple client environments without mixing up configurations — organised and disciplined about environment separation