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About the role
As a RPA Production Support & Development professional at Mizuho Global Services Pvt Ltd, you will have the opportunity to work in a dynamic environment with immense exposure and learning potential. You will be a part of a company that values ethical values, diversity, and has a strong commitment to mutual respect, discipline, and transparency. Here's what you can expect: - Immense exposure and learning opportunities - Excellent career growth prospects - Collaboration with highly passionate leaders and mentors - Ability to build innovative solutions from scratch Key Responsibilities: Technical Knowledge/Skills: RPA Production Support (L2/L3) 80% - Strong understanding of how RPA technologies interface with business applications - Hands-on experience in UiPath Orchestrator - Monitoring jobs, triggers/schedules, queues/transactions - Bot health checks, retries/reruns, failure handling - Log analysis and troubleshooting production issues - Ticket management using Jira/ServiceNow - Root Cause Analysis (RCA) for recurring issues and implementation of preventive fixes Development/Enhancements 20% - Design, develop, test, and deploy RPA solutions/enhancements using UiPath Studio - Maintain existing automation scripts and implement fixes/enhancements - Ensure adherence to best practices in RPA development, documentation, and deployment - Support requirement gathering and UAT, experience in test case creation Key behaviours/competencies: - Excellent communication skills - Structured and logical approach to work - Strong problem-solving skills under pressure - Ability to collaborate with business stakeholders - Self-motivated with a keen interest in gaining investment banking experience Preferred (Good to have): - UiPath certification (Associate or Developer/Advanced) MUST - Power application experience/knowledge - Exposure to SQL, APIs, OCR, and integration with other applications - Familiarity with Confluence and version control tools (e.g., Git) MUST Qualifications: - Strong educational background with BE/BTech, BSc IT/Computer Science - Postgraduates with technical degrees will be preferred Experience: - Relevant 6+ years in RPA Development and production support, UiPath Orchestrator, troubleshooting, Jira/ServiceNow. Interested candidates can share their updated resume along with the following details: - Current CTC (Fixed + Variable) - Expected CTC - Experience - Notice period - Reason for a job change - Any offer in hand - Residential location (Specify locality) Note: Immediate/early joiners are encouraged to apply. Thank you! As a RPA Production Support & Development professional at Mizuho Global Services Pvt Ltd, you will have the opportunity to work in a dynamic environment with immense exposure and learning potential. You will be a part of a company that values ethical values, diversity, and has a strong commitment to mutual respect, discipline, and transparency. Here's what you can expect: - Immense exposure and learning opportunities - Excellent career growth prospects - Collaboration with highly passionate leaders and mentors - Ability to build innovative solutions from scratch Key Responsibilities: Technical Knowledge/Skills: RPA Production Support (L2/L3) 80% - Strong understanding of how RPA technologies interface with business applications - Hands-on experience in UiPath Orchestrator - Monitoring jobs, triggers/schedules, queues/transactions - Bot health checks, retries/reruns, failure handling - Log analysis and troubleshooting production issues - Ticket management using Jira/ServiceNow - Root Cause Analysis (RCA) for recurring issues and implementation of preventive fixes Development/Enhancements 20% - Design, develop, test, and deploy RPA solutions/enhancements using UiPath Studio - Maintain existing automation scripts and implement fixes/enhancements - Ensure adherence to best practices in RPA development, documentation, and deployment - Support requirement gathering and UAT, experience in test case creation Key behaviours/competencies: - Excellent communication skills - Structured and logical approach to work - Strong problem-solving skills under pressure - Ability to collaborate with business stakeholders - Self-motivated with a keen interest in gaining investment banking experience Preferred (Good to have): - UiPath certification (Associate or Developer/Advanced) MUST - Power application experience/knowledge - Exposure to SQL, APIs, OCR, and integration with other applications - Familiarity with Confluence and version control tools (e.g., Git) MUST Qualifications: - Strong educational background with BE/BTech, BSc IT/Computer Science - Postgraduates with technical degrees will be preferred Experience: - Relevant 6+ years in RPA Development and production support, UiPath Orchestrator, troubleshooting, Jira/ServiceNow. Interested candidates can share their updated resume along with the following details: - Current CTC (Fixed + Variable) - Expected CTC - Expe
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