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Role: Consultant Experience: 5+ Years of experience and relevant 2+ yrs of experience. Location: Bangalore / Gurgaon Type: Contract Start Date: Immediate Key Skills Required MS Copilot Studio- Multi Agent development, integration & handoffs Copilot Studio authoring, prompt engineering, Power Fx, generative orchestration, knowledge grounding, Conversation design, UX writing, intent taxonomy Power Automate Skills: Power Automate cloud flows PAD Interation connectors, WDL expressions, solution-aware flows Roles and Responsibilities A. Copilot Studio (agent layer) Agent setup, topics, trigger phrases, entities & slot-filling, variables, conditions Generative answers & knowledge sources (SharePoint, public/internal websites, Dataverse, documents, Azure AI Search) Generative orchestration (dynamic tool/action selection) vs. classic topic routing Agent actions / tools (calling Power Automate flows, connectors, prompts, MCP/Azure AI) Prompt engineering & Power Fx in topics; response templates; fallback & escalation Channels: Microsoft Teams, custom website, M365 Copilot, Direct Line; authentication (Entra SSO, OAuth) Autonomous agents / agent flows, triggers, and human-in-the-loop checkpoints Testing pane, analytics, and answer-quality tuning B. Power Automate (automation layer) Cloud flows: automated, instant, scheduled; triggers & actions Connectors (standard + premium), custom connectors, WDL expressions Approvals, child flows, error handling / retry / try-catch (scope) patterns Power Automate Desktop (RPA) for UI-only / legacy systems; attended vs. unattended AI Builder (document/form processing, prompts) where applicable Solution-aware flows, environment variables, connection references (ALM-ready) C. Data, integration & cloud Dataverse: tables, relationships, business rules, security roles REST APIs, OAuth 2.0, custom connectors, webhooks Azure: Functions, Logic Apps, API Management, Key Vault D. Governance, security & Responsible AI Entra ID RBAC, least privilege, Conditional Access; SSO for agents DLP policies, Managed Environments, CoE Starter Kit, capacity & licensing governance Purview / sensitivity labels, audit logging, data-boundary controls Responsible AI: content moderation, grounding/citation, prompt-injection mitigation, human-in-the-loop gates
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