Lead Database Administration

MoEngage is an intelligent customer engagement platform, built for customer-obsessed marketers and product owners. We enable hyper-personalisation at scale across multiple channels like mobile push, email, in-app, web push, on-site messages, and SMS. With AI-powered automation and optimisation, brands can analyse audience behaviour and engage consumers with personalised communication at every touchpoint across their lifecycle.

Fortune 500 brands and Enterprises across 35 countries such as Deutsche Telekom, Samsung, Ally Financial, Vodafone, and McAfee along with internet-first brands such as Flipkart, Ola, OYO, and Bigbasket use MoEngage to orchestrate their cross-channel campaigns and engage efficiently with their customers sending 50 billion messages to 500 million consumers every month! Our vision is to build the world’s most trusted customer engagement platform for the mobile-first world. We promise to care about your customers as much as you do. And that justifies our top ratings for service and support in Gartner Magic Quadrant, Gartner Peer Insights, and G2 Summer Reports. We have also been recognised as one of the 25 Highest Rated Private Cloud Computing Companies To Work For in a list released by Battery Ventures, a global investment firm based on the employee feedback on Glassdoor where employees reported the highest levels of satisfaction at work during the first six months of the pandemic." As part of the Engineering team at MoEngage, here are some things you can expect: Make in India and build for the world at the scale of 500M active users, which no other internet company in the country has seen Take ownership and be responsible for what you build - no micromanagement Work with A players (some of the best talents in the country), and expedite your learning curve and career growth Learn together from different teams on how they scale to millions of users and billions of messages. and more importantly, have fun while you work on scaling MoEngage. Our team is backbone of MoEngage, we manage TBs of data for multiple teams, which we store in more than 50 clusters and handle 500+ EC2 servers in over 5 regions. Our team is responsible for installation, configuration, upgrade, and migration of databases. We work closely with developers of applications that run against the database to make sure that best practices are followed for good performance and results. We process, in real time, more than 40 Billion events per month. On an average day we send more than 3 Billion Intelligent push notifications through our systems and build stats for them, all in real time. Processing Speed is super critical to everything we do. As a team member, you will be constantly challenged to save those extra milliseconds and nanoseconds from your processing time. We are a small and close-knit team, we believe in learning and growing together."

Roles and Responsibilities :

7 years of industry experience, more than 4 years as mongodb DBA

Experienced in hosting and maintaining large mongodb clusters and owning it

Handling a team of 4-6 members . Plan the deliverables as per the defined OKRs

Experience in one or more of the Time Series Databases - Like InfluxDB, Prometheus, Victoria Metrics

Enhancing the scalability and performance of existing database architecture., adding / removing shards regularly

Conducting diagnostic tests and evaluating performance metrics.

Owning the entire mongodb infra in cloud - Servers (ec2 Instances) , mongos , storage etc

Preparing and presenting system performance reports to senior managers.

Performing database maintenance, migration, and upgrading hardware and software.

Monitor the overall health parameters of the clusters like CPU Utilisation, Memory utilisation, Operation Execution times, Replication lag, load balancing of data and queries and identify the stress areas

Documenting processes and complying with best practices in database management.

Protecting data by developing data security and restoration policies, procedures, and controls.

Exceptional organisational skills and attention to detail.

Excellent interpersonal and communication skills.

At MoEngage, we are passionate about our team and technology - see below to know more about us and technology. Scale @MoEngage | Life @MoEngage | Blogs@MoEngage We handle more than a billion messages everyday. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world class technology team.