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About the role
MoEngage is an insights-led customer engagement platform, trusted by 1,200+ global consumer brands. As a Great Place to Work Company we are a young, fast-paced and intelligent customer engagement platform that fosters a culture of innovation, ownership, freedom, and fun while building future-ready technology products. Sitting at a conflux of diverse technologies like Artificial Intelligence, Big Data, Web & Mobile platforms , MoEngage technology analyzes billions of data points generated by customers and their devices in order to predict their behavior and engage them at every touchpoint throughout their lifecycle with personalized communication. In just eight years since our inception, we have worked with leading Fortune 500 brands such as Deutsche Telekom, Samsung, Ally Financial, Vodafone, and McAfee along with internet-first brands such as Flipkart, Ola, OYO, Bigbasket, and Sharechat, with a global presence that encompasses 35 countries. We currently have offices in San Francisco, Boston, London, Dubai, Ho Chi Minh city, Bangkok, Kuala Lumpur, Singapore, Sydney, Vietnam, Berlin, Jakarta, and Bengaluru. The care we give to our customers is quite high! Our achievement of top service and support ratings in Gartner's Magic Quadrant, Gartner Peer Insights, and G2 Summer Reports is a testament to that. Another commendable quality is our people-centric culture, as we have recently been included in Battery Ventures' top 25 private cloud computing companies . As recognized by the DivHERsity Awards, we are one of the top 20 diversity companies in the world, while the Economics Times names us as one of the Top Organizations for Women. Will you be able to thrive in a fast-paced environment where innovation, speed, and customer-centric thinking are the norm? Is it your passion to uncover opportunities others are unaware of and to champion them? Do you crave ownership and a chance to be a part of something that matters? If so, this may be a worthwhile opportunity for you! As part of the Engineering team at MoEngage, here are some things you can expect: Take ownership and be responsible for what you build - no micro management Work with A players (some of the best talent in the country), and expedite your learning curve and career growth Make in India and build for the world at scale of 350M active users, which no other internet company in the country has seen Learn together from different teams on how they scale to millions of users and billions of messages. Explore the latest in topics like Data Pipeline, MongoDB, Elasticsearch, Kafka, Spark, Samza and share with the team and more importantly have fun while you work on scaling MoEngage. About Segmentation Team: Segmentation team is one of the core teams at MoEngage, responsible for analyzing billions of events per month generated by millions of users, and building real time query capabilities to power the most advanced user profiling engine available in the industry. As a member of the segmentation team, you will be working on some of core distributed computing concepts as well as challenging CS problems, to write code that processes Terabytes of data in minutes. You get to work on one of the largest in-house self-managed Elasticsearch deployments in India and get first hand understanding of handling data at scale. Here are some of the challenging projects in the Segmentation team. Fetching the IDs of >100M users from a sharded mongodb cluster in less than a minute. Scaling an ETL pipeline to sync mongo db with Elasticsearch, while processing more than 300k ops/min Building an in-house MapReduce system on top of Elasticsearch with capabilities to process TeraBytes of data in seconds Must have: B.E/B.Tech/M.E/M.Tech in Computer Science. Minimum 2-4 years of hands-on developing experience with strong background in algorithms Good knowledge on developing backend applications with expertise in one of the backend programming languages like Python, Ruby, Java etc. Should understand the performance metrics for a system viz. time and space complexities. Experience with Elasticsearch and/or other Big-data tools is a plus. Insights on workings of Database, Queues, Cache, servers. Experience working with Python or NoSQL DBs is a Plus. Awareness of Secure Development process and practices Awareness on Information Security concepts and Best Practices Responsibilities: Responsible for systems end to end - development to delivery Keep scalability/availability/resilience in mind while building. Interfacing with Product Managers to understand the requirements and deliver accordingly Follow best practices to improve the product quality in the long run At MoEngage, we are passionate about our team and technology - see below to know more about us and technology. Tech @MoEngage | Scale @MoEngage | Life @MoEngage We handle more than a billion messages everyday. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world class technology team.
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