INFOR Time & Attendance Application Support and Project Coordinator

As an INFOR WFM Specialist at Mondelz International, you will play a crucial role in supporting the implementation of software solutions to optimize services and meet business demands. Your responsibilities will include: Role Overview: You will ensure that services are optimized to meet business demands and service operations strategy, plan, measure, report, and communicate service improvement initiatives. Additionally, you will serve as a consultant on issues and resolutions, recommend actions to optimize investments and benefits, and mitigate risks. Key Responsibilities: - Act as the first line of support for INFOR Time & Attendance users - Manage user access, roles, and permissions in compliance with company policies - Support system configuration and monitor integrations between INFOR T&A, Payroll, and HRIS - Provide timely assistance to end-users and deliver training sessions - Review and validate employee time entries, absences, and schedules for accuracy - Run standard and ad-hoc reports and assist in system audits - Support testing of system upgrades, patches, and new feature rollouts - Assist in system setup, data migration, and ensure compliance with company policies and regulations - Develop and execute test cases for unit, integration, and user acceptance testing - Assist in creating training materials, job aids, and user guides - Participate in project meetings, track assigned tasks, and support go-live activities Qualifications: - Bachelors degree in Human Resources, Business Administration, Information Systems, or related field preferred - 2+ years of experience with HRIS, payroll, or time & attendance systems - Hands-on experience with INFOR Time & Attendance strongly preferred - Prior experience in a support or HR operations role advantageous Additional Details: Mondelz International is a global snacking company with a diverse portfolio of brands like Oreo, Cadbury Dairy Milk, and Trident gum. Our purpose is to empower people to snack right by offering delicious, high-quality snacks made with sustainable ingredients. We value diversity and are committed to creating a positive work environment where everyone can thrive. If you are a proactive, adaptable individual with strong communication skills and a passion for driving continuous improvement, this role offers an exciting opportunity to contribute to the success of Mondelz International's mission. As an INFOR WFM Specialist at Mondelz International, you will play a crucial role in supporting the implementation of software solutions to optimize services and meet business demands. Your responsibilities will include: Role Overview: You will ensure that services are optimized to meet business demands and service operations strategy, plan, measure, report, and communicate service improvement initiatives. Additionally, you will serve as a consultant on issues and resolutions, recommend actions to optimize investments and benefits, and mitigate risks. Key Responsibilities: - Act as the first line of support for INFOR Time & Attendance users - Manage user access, roles, and permissions in compliance with company policies - Support system configuration and monitor integrations between INFOR T&A, Payroll, and HRIS - Provide timely assistance to end-users and deliver training sessions - Review and validate employee time entries, absences, and schedules for accuracy - Run standard and ad-hoc reports and assist in system audits - Support testing of system upgrades, patches, and new feature rollouts - Assist in system setup, data migration, and ensure compliance with company policies and regulations - Develop and execute test cases for unit, integration, and user acceptance testing - Assist in creating training materials, job aids, and user guides - Participate in project meetings, track assigned tasks, and support go-live activities Qualifications: - Bachelors degree in Human Resources, Business Administration, Information Systems, or related field preferred - 2+ years of experience with HRIS, payroll, or time & attendance systems - Hands-on experience with INFOR Time & Attendance strongly preferred - Prior experience in a support or HR operations role advantageous Additional Details: Mondelz International is a global snacking company with a diverse portfolio of brands like Oreo, Cadbury Dairy Milk, and Trident gum. Our purpose is to empower people to snack right by offering delicious, high-quality snacks made with sustainable ingredients. We value diversity and are committed to creating a positive work environment where everyone can thrive. If you are a proactive, adaptable individual with strong communication skills and a passion for driving continuous improvement, this role offers an exciting opportunity to contribute to the success of Mondelz International's mission.