Sap Lead Consultant

Job Title: Head ERP & Business Applications (SAP S/4HANA) Location: Coimbatore Department: IT / Digital Transformation Reporting To: Head Information Technology Role Summary We are seeking a highly experienced and hands-on ERP leader to head our Business Applications landscape, including SAP S/4HANA, Point of sale, CRM and other enterprise systems. The role will lead a team of 6–10 members and be responsible for end-to-end ERP governance, SAP process optimization (FICO/MM/SD), vendor coordination, new development initiatives, and integration management across retail operations. The ideal candidate must have completed 1–2 full-cycle SAP implementations and possess strong expertise in SAP S/4HANA configuration (CBC), particularly across MM, SD, and FICO modules. Key Responsibilities 1. Leadership & Governance Lead and manage a team of 6–10 ERP/POS support and functional consultants. Define ERP and application strategy aligned with business objectives. Act as a single point of accountability for SAP, POS, CRM, and integrated applications. Establish governance framework, SLA management, and performance KPIs. 2. SAP S/4HANA (Core Responsibility) Lead configuration and optimization of: FICO (Finance & Controlling) MM (Materials Management) SD (Sales & Distribution) Knowledge and involvement in: CBC (Central Business Configuration) setup and changes Business process design and re-engineering Integration between modules Drive enhancements, testing, and rollout activities. Ensure compliance with SAP best practices. Lead at least 1–2 full-cycle SAP implementations (Design Build Test Deploy Hypercare). 3. POS & Retail Systems Oversee Wondersoft POS support and issue resolution. Manage POS integration with SAP and other systems. Coordinate with vendor for: Custom development Enhancements Bug fixes Version upgrades Monitor sales billing, stock transfer, and reconciliation flows. 4. Vendor & Partner Management Manage SAP partners, POS vendors, CRM vendors, and third-party system providers. Define scope, timelines, and deliverables for new developments. Evaluate and onboard new technology partners when required. Negotiate contracts and ensure SLA adherence. 5. CRM & Other Business Applications Oversee CRM implementation and optimization (B2B/B2C flows). Ensure integration between CRM, SAP, POS, and analytics platforms. Support business teams with reporting, dashboards, and automation. Drive adoption of digital tools across departments. 6. Integration & Process Optimization Ensure seamless data flow between: SAP POS CRM Planning & allocation systems Third-party integrations Identify process gaps and recommend system-driven improvements. Lead API/integration architecture discussions with internal and external teams. Required Experience 10–15+ years of ERP experience, with at least: 6+ years in SAP MM/SD/FICO 3+ years in SAP S/4HANA Preferably in Public Cloud Completed 1–2 full-cycle SAP implementations (mandatory). Knowledge in CBC (Central Business Configuration). Strong functional knowledge of: Retail processes Inventory management Procurement cycle (PR PO GRN Invoice) Sales cycle & revenue recognition Financial closing processes Experience handling POS systems Experience managing CRM platforms Proven experience leading a team of 6–10 members. Preferred Qualifications SAP Certification (MM / SD / FICO / S/4HANA) Experience in Retail / FMCG industry Knowledge of API integrations and middleware concepts Exposure to analytics and reporting tools Key Competencies Strong leadership and team management Hands-on functional expertise Vendor negotiation and stakeholder management Business process orientation Problem-solving and decision-making capability Ability to balance strategic oversight with operational execution