Software Quality Analyst

This is a hybrid role requiring you to report to the Memphis, TN (preferred) or Dallas, TX office 2 days/week

This role has potential to convert to a full-time position with Hilton starting January 1, 2027

Must Have Skills:

Qualifications

• 2+ years experience with messaging/IVR testing

• 4+ years experience building and deploying CI systems such as Jenkins and Bamboo

• 5+ years experience in test automation development using established frameworks and tools

• 5+ years experience with REST and JSON APIs

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience

• ISTQB or equivalent software testing certification is a plus

• Job Summary:

We are seeking a highly skilled and motivated quality engineering professional to join our dynamic team. In this role, you will be responsible for designing, developing, and executing automated testing solutions across a broad range of platforms and technologies, including APIs, microservices, and user interfaces. You will play a critical role in advancing our AI-enhanced engineering pipeline, contributing to enterprise-level test automation frameworks, and ensuring the highest standards of software quality. This is an exciting opportunity for a hands-on engineer who thrives in a fast-paced, collaborative environment and is passionate about delivering reliable, scalable, and innovative testing solutions.

Responsibilities

• Design, develop, and deliver automated API and UI testing using Java with WebDriver and TestNG, as well as services testing using Groovy scripting with JMeter, SoapUI, and ReadyAPI

• Build and implement SQL queries and validate databases using automation tools

• Perform Microservice and REST API testing and automation, leveraging Swagger documentation for API validations

• Conduct Kafka topic and consumer validations

• Apply AI-enabled quality engineering techniques to support debugging, test case generation, and risk analysis to help advance the AI-enhanced engineering pipeline

• Utilize Jenkins, Maven, Git, and Stash for continuous integration and version control of automation artifacts

• Build and deploy CI automation pipelines using Jenkins and Docker

• Leverage Selenium Grid for parallel execution of test cases across multiple browsers

• Develop feature files using Gherkin language for Behavior-Driven Development

• Contribute to Enterprise Test Automation Frameworks as needed

• Provide accurate estimates for test strategy, design, and execution work

• Document, communicate, and escalate test results and defects in a timely manner

• Perform Messaging and IVR testing as required

• Coordinate activities between US and remote testing teams as needed

• Apply critical thinking to translate complex application flows into comprehensive test cases

• Conduct performance testing of APIs using NoSQL databases and performance testing tools

Skills

• Strong experience with test automation using Selenium, ReadyAPI, and Rest Assured

• Proficiency with testing frameworks and tools including JUnit, TestNG, Appium, Cucumber, and Postman

• Hands-on coding ability in Java, JavaScript, and SQL for full solution stack automation, including UI, application layer, REST API, and web services

• Experience with Atlassian tools including Jira, Stash, and Bamboo for project management and defect tracking

• Proficiency with Groovy scripting for use with JMeter, SoapUI, and ReadyAPI

• Experience with Kafka topics and consumer validations

• Knowledge of cloud-based web application architecture with emphasis on AWS Cloud

• Experience using Selenium Grid for parallel test execution across multiple browsers

• Knowledge of Extent Reports 2.0 and Eclipse IDE for developing automation scripts

• Familiarity with NoSQL databases such as Couchbase, and performance testing tools such as JMeter and BlazeMeter

• Detailed understanding of concurrency, threading, algorithms, and data structures

• Front-end UI knowledge including HTML, CSS, and JavaScript

• Strong problem-solving and analytical skills with a data-driven approach

• Knowledge of deployment technologies and CI/CD systems including Jenkins and Docker