ServiceNow Developer (Remediation & Testing) (New Delhi)

Muller's Solutions is seeking a highly skilled ServiceNow Developer (Remediation & Testing) to join our team and support ServiceNow transformation, remediation, and testing initiatives. The ideal candidate will have hands-on experience in ServiceNow development, platform remediation activities, defect resolution, and testing to ensure the stability, quality, and performance of the ServiceNow platform. Key Responsibilities: - Perform remediation activities on existing ServiceNow implementations, including fixing defects, resolving technical issues, and optimizing configurations. - Develop, customize, and maintain ServiceNow applications, workflows, and integrations. - Analyze and remediate issues arising from platform upgrades, migrations, or new implementations. - Design, execute, and support functional, integration, regression, and user acceptance testing (UAT). - Identify, troubleshoot, and resolve application defects and performance issues. - Collaborate with business stakeholders, developers, and QA teams to gather requirements and validate solutions. - Develop and maintain test plans, test cases, and test scripts. - Support ServiceNow upgrade testing and ensure compatibility with new releases. - Perform root cause analysis and implement corrective actions for recurring issues. - Ensure adherence to ServiceNow development best practices and governance standards. - Prepare technical documentation and provide knowledge transfer to support teams. Requirements Required Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field. - 4+ years of hands-on experience in ServiceNow development and administration. - Robust experience with ServiceNow scripting, including Business Rules, Client Scripts, Script Includes, UI Policies, and Flow Designer. - Experience with remediation activities, defect fixing, and troubleshooting within the ServiceNow platform. - Hands-on experience in testing methodologies, including functional, integration, regression, and UAT testing. - Experience with ServiceNow upgrades and release testing. - Knowledge of JavaScript, REST/SOAP APIs, and integration technologies. - Familiarity with Agile/Scrum methodologies. - Strong analytical and problem-solving skills. - Excellent communication and collaboration skills. Preferred Qualifications: - ServiceNow Certified System Administrator (CSA). - ServiceNow Certified Application Developer (CAD). - Experience with ITSM, ITOM, HRSD, or CSM modules. - Experience with automated testing tools such as ATF (Automated Test Framework) within ServiceNow. - Previous experience in large-scale ServiceNow implementation or transformation projects. Key Skills: - ServiceNow Development - Remediation & Defect Resolution - Testing & Quality Assurance - ServiceNow ATF - JavaScript - REST/SOAP APIs - Flow Designer - Upgrade Testing - Troubleshooting & Root Cause Analysis - Agile/Scrum Muller's Solutions is seeking a highly skilled ServiceNow Developer (Remediation & Testing) to join our team and support ServiceNow transformation, remediation, and testing initiatives. The ideal candidate will have hands-on experience in ServiceNow development, platform remediation activities, defect resolution, and testing to ensure the stability, quality, and performance of the ServiceNow platform. Key Responsibilities: - Perform remediation activities on existing ServiceNow implementations, including fixing defects, resolving technical issues, and optimizing configurations. - Develop, customize, and maintain ServiceNow applications, workflows, and integrations. - Analyze and remediate issues arising from platform upgrades, migrations, or new implementations. - Design, execute, and support functional, integration, regression, and user acceptance testing (UAT). - Identify, troubleshoot, and resolve application defects and performance issues. - Collaborate with business stakeholders, developers, and QA teams to gather requirements and validate solutions. - Develop and maintain test plans, test cases, and test scripts. - Support ServiceNow upgrade testing and ensure compatibility with new releases. - Perform root cause analysis and implement corrective actions for recurring issues. - Ensure adherence to ServiceNow development best practices and governance standards. - Prepare technical documentation and provide knowledge transfer to support teams. Requirements Required Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field. - 4+ years of hands-on experience in ServiceNow development and administration. - Robust experience with ServiceNow scripting, including Business Rules, Client Scripts, Script Includes, UI Policies, and Flow Designer. - Experience with remediation activities, defect fixing, and troubleshooting within the ServiceNow platform. - Hands-on experience in testing methodologies, including functional, integration, regression, a