Source description
About the role
Key Skills Required
Experience with application and system monitoring tools (e.g., Datadog, Splunk, New Relic, Dynatrace, Grafana) Strong background in monitoring, ing, and incident management Experience working with performance and user-experience telemetry (web and mobile applications) Knowledge of API-based integrations and data ingestion Experience supporting production applications and improving issue detection/resolution Familiarity with Real User Monitoring (RUM) and performance analytics is highly preferred Experience with Akamai mPulse, Contentsquare, or similar digital experience monitoring tools is a plus
Role Responsibilities
Integrate user experience and performance monitoring data into the observability platform Create dashboards and s to detect customer-impacting issues early Improve visibility into application performance and front-end errors Support faster troubleshooting and reduction of incident resolution times Partner with engineering teams to enhance monitoring coverage across Disney digital products
Experience Level
Senior-level resource (preferably 7+ years of relevant experience) Strong independent contributor who can drive the work with minimal supervision
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