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About the role
5+ years of hands-on QA experience, with at least 3+ years focused on Salesforce Marketing Cloud (SFMC) testing. Strong expertise in test automation for web applications and marketing platforms; proven ability to build and maintain scalable automated suites. Experience with automation tools such as: Selenium WebDriver, Playwright with Cucumber/BDD with Gherkin for UI/CloudPages automation. API testing tools (Postman, SoapUI). Deep understanding of SFMC core modules: Email Studio, Journey Builder, Automation Studio, Contact Builder, Data Extensions, CloudPages, MobileConnect/Push, and integrations with Salesforce CRM. Proficiency in validating data flows, SQL queries for Data Extensions, AMPscript/SSJS basics, and troubleshooting integration issues. Solid knowledge of QA methodologies (Agile/Scrum), test case design, defect management (Jira, Salesforce), and regression testing strategies. Experience with CI/CD tools and version control (Git) for test script management. Excellent analytical, problem-solving, and communication skills; ability to collaborate across technical and non-technical teams. Preferred Qualifications Salesforce Certified Marketing Cloud Developer, Consultant, or equivalent certification (or willingness to obtain). Hands-on experience with AI-driven testing tools or low-code automation platforms. Familiarity with SFMC APIs, Event-Driven architecture, and tools like Query Studio or Automation Studio for test validation. Exposure to integrated environments (Salesforce Sales Cloud, Service Cloud, or external systems like ERP/CRM). Knowledge of performance/load testing for high-volume campaigns (a plus).
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