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About the role
Location - Technology Centre, Bengaluru Educational Qualification - Bachelors degree in Business Administration, Computer Science, Communications, or a related field. Certification in Business Analysis (CBAP) or Technical Writing is a plus. Experience 5+ years of experience in business analysis and technical documentation. Experience in software development projects, preferably related to digital identity, authentication, or government platforms. Primary Skills: Strong analytical and documentation skills. Proficiency with documentation tools (Microsoft Word, Confluence, JIRA). Understanding of software development lifecycle and agile methodologies. Secondary Skills: Good communication skills and stakeholder management. Basic understanding of identity management systems is advantageous. Ability to translate technical information for non-technical audiences. Job Profile Gather and analyze project requirements through stakeholder interviews and workshops. Develop clear and comprehensive functional and technical specifications. Prepare user manuals, API reference guides, integration documentation, and compliance checklists. Collaborate with developers and QA to ensure proper documentation coverage. Support training programs and knowledge transfer documentation.
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