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About the role
As a Site Reliability Engineer at NatWest Digital X, you will play a crucial role in improving, driving, and embedding non-functional and operational characteristics of products and services. Your responsibilities will include: - Improving availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning - Collaborating with engineers to deliver change in a safe and secure manner - Leading the adoption of Site Reliability Engineering (SRE) practices - Designing and operating highly resilient AWS-based Kubernetes platforms - Owning and improving production reliability, availability, and SLA/SLO frameworks - Leading incident management, escalation, and 24/7 on-call practices - Implementing infrastructure and platform automation using Terraform and GitOps methodologies - Building secure, scalable networking and service communication - Defining and operating observability platforms using Grafana, Prometheus, Loki, Tempo - Partnering with DevOps and engineering teams to ensure operational excellence - Using data, SLIs, and metrics to drive continuous improvement Qualifications required for this role include: - Strong background in operating large-scale, business-critical platforms - Expertise in managing production systems on AWS and Kubernetes - Experience with SRE principles, Terraform, GitOps, and cloud automation practices - Proficiency in Kubernetes networking, security, and service mesh technologies - Hands-on experience with observability tooling - Ability to troubleshoot and resolve complex production issues - Experience in regulated or high-security environments - Strong leadership and stakeholder engagement capabilities NatWest Digital X's Gurugram hub, located in Sector 21, features two state-of-the-art towers with space for 4,100 colleagues. The campus opened in 2010 and offers a collaborative environment for innovation and professional development. In addition to the technologies listed in our tech stack including JavaScript, ReactJS, Python, Java, AWS, GitLab, and more you will have the opportunity to work with cutting-edge tools and frameworks to drive the digital revolution at NatWest Digital X. As a Site Reliability Engineer at NatWest Digital X, you will play a crucial role in improving, driving, and embedding non-functional and operational characteristics of products and services. Your responsibilities will include: - Improving availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning - Collaborating with engineers to deliver change in a safe and secure manner - Leading the adoption of Site Reliability Engineering (SRE) practices - Designing and operating highly resilient AWS-based Kubernetes platforms - Owning and improving production reliability, availability, and SLA/SLO frameworks - Leading incident management, escalation, and 24/7 on-call practices - Implementing infrastructure and platform automation using Terraform and GitOps methodologies - Building secure, scalable networking and service communication - Defining and operating observability platforms using Grafana, Prometheus, Loki, Tempo - Partnering with DevOps and engineering teams to ensure operational excellence - Using data, SLIs, and metrics to drive continuous improvement Qualifications required for this role include: - Strong background in operating large-scale, business-critical platforms - Expertise in managing production systems on AWS and Kubernetes - Experience with SRE principles, Terraform, GitOps, and cloud automation practices - Proficiency in Kubernetes networking, security, and service mesh technologies - Hands-on experience with observability tooling - Ability to troubleshoot and resolve complex production issues - Experience in regulated or high-security environments - Strong leadership and stakeholder engagement capabilities NatWest Digital X's Gurugram hub, located in Sector 21, features two state-of-the-art towers with space for 4,100 colleagues. The campus opened in 2010 and offers a collaborative environment for innovation and professional development. In addition to the technologies listed in our tech stack including JavaScript, ReactJS, Python, Java, AWS, GitLab, and more you will have the opportunity to work with cutting-edge tools and frameworks to drive the digital revolution at NatWest Digital X.
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