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Overview: Job Description Summary: Provides compliance overview and troubleshooting for clinical research management system support on multiple platforms including OnCore, eRegulatory/eConsent, Smartsheets, and Research EPIC application support, administration and training. Serves as a liaison between the Clinical Research team and the Information Services team. Job Description: Essential Functions: Understands and provides recommendations for application set up to align with organizational goals; responsible for coordinating details about current state along with organizational goals to inform future state design. Collaborates with clinical research management system end users, technical support, key stakeholders and organizational leadership to ensure institutional goals are met. Responsible for testing and providing feedback about test results to steering committee. Manages compliance aspects to ensure accurate billing activities for Clinical Research. Responsible for the development, implementation, and management of overall systems compliance plan. Tracks projects to ensure compliance within system standards. Participates in data migration-related activities. Develops and implements training for clinical research management system end users; provides ongoing support to end users including report writing, status updates and data support. Identifies requirements and develops reports to meet organizational reporting needs. Works with internal resources, Advarra or EPIC, where appropriate, to ensure issues are resolved in a timely manner including but not limited to departmental reports, IRB integrations and data reports. Coordinates the evaluation of upgrades on the test environment and provide feedback to appropriate leaders regarding impact of upgrades. Articulates to functional area experts the upgrades that may impact current workflow, policies, and procedures. Develops and uses checklists to ensure that information goes out error-free. Education Requirement: Bachelor’s Degree, or equivalent experience, required. Master’s Degree, preferred. Licensure Requirement: (not specified) Certifications: (not specified) Skills: Accountability in task ownership and solution-oriented work approach; goal oriented Ability to work independently using initiative and good judgment Working knowledgeable in the use of information technology Experience identifying and implementing process improvements Strong organizational skills including attention to detail and multi-tasking Exceptional interpersonal skills; ability to work within diverse teams Ability to filter information, discern importance and initiate plan for project completion Excellent verbal and written communication skills Detail-oriented with ability adapt to a variety of situations. Experience: Two years of clinical research experience, or equivalent work experience, preferred. One year of experience with Research EPIC, OnCore, or similar clinical research management system, preferred. Physical Requirements: OCCASIONALLY: Color vision, Depth perception, Lifting / Carrying: 0-10 lbs, Peripheral vision, Pushing / Pulling: 0-25 lbs, Seeing – Far/near FREQUENTLY: Bend/twist, Climb stairs/ladder, Cold Temperatures, Reaching above shoulder, Squat/kneel, Standing, Walking CONTINUOUSLY: Audible speech, Computer skills, Decision Making, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Problem solving, Repetitive hand/arm use, Sitting Additional Physical Requirements performed but not listed above: (not specified) "The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet" The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children’s Hospital, Where Passion Meets Purpose. Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission. We’re 15,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we’ll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere. Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere. Nationwide Children’s Hospital. A Place to Be Proud.
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